Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 3 Trouble Isolation Procedures
Component States
• AGGR CONNECTING—the connection to the CMTS is being set up.
• AGGR INITIALIZING—identifies the initial state of the CMTS before the Call Agent (CA)
attempts to connect to it. This is a transitional state, which a user may rarely see.
Media Gateway
This example describes how to check the status of a media gateway.
CLI> status mgw id=c8850_197;
Reply : Success:
MGW ID -> c8550_197
RESULT -> ADM configure result in success
REASON -> ADM executed successful
ADMIN STATE -> ADMIN_INS
OPER STATE -> Media gateway in working status
The administrative states the system can return are as follows:
• ADMIN-INS—the media gateway is in service
• ADMIN-OOS-PENDING—the media gateway is transitioning to out of service
• ADMIN-OOS—the media gateway is out of service
• ADMIN-MAINT-PENDING—the media gateway is transitioning to maintenance mode
• ADMIN-MAINT—the media gateway is in maintenance mode.
The system can also report the following media gateway operational states:
• Media gateway in unknown status
• Media gateway in working status
• Media gateway in down status
• Media gateway cannot be reached
Control Command
This section shows how to control a media gateway in service. Modes can be either forced or graceful.
Forced mode tears down all calls immediately; graceful mode allows calls in progress to complete before
teardown.
Step 1 Use the following example to control a media gateway in service:
CLI> control mgw id=c5300_162; mode=forced; target-state=INS;
Reply : Success: CLI change successful
MGW ID -> c5300_162
INITIAL STATE -> ADMIN_OOS
REQUEST STATE -> ADMIN_INS
RESULT STATE -> ADMIN_INS
FAIL REASON -> ADM found no failure
REASON -> ADM executed successful
RESULT -> ADM configure result in success