Specifications

Chapter 9 Monitoring GSS Operation
Viewing the GSS Operating Configuration for Technical Support
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Cisco Global Site Selector Administration Guide
OL-5480-01
Viewing the GSS Operating Configuration for
Technical Support
The GSS software includes two CLI commands to assist a Cisco Technical
Assistance Center (TAC) representative in troubleshooting potential problems on
your GSS network. Use the following CLI commands:
• show tech-support [config | core-files]—Displays a report on the current
operating configuration of your GSS device that can be used by a Cisco TAC
representative in troubleshooting problems on your GSS network. The config
option exports the output of all configured fields from the primary GSSM
GUI.
• gss tech-report filename —Generates a detailed report for use by a Cisco
TAC representative in troubleshooting persistent GSS problems. The file
generated is a compressed tar- format archive file with a .tgz extension The
filename variable identifies a user-assigned name for the report generated by
the gss tech-report command.
For example, to display an operating configuration report for your GSS device,
enter the show tech-support command:
gssm1.example.com(config)#show tech-support
Cisco GSS - 1.2(1.0.2) - host-gss GSS software GSSM - standby [[Tue
Sep 16 16:39:09 UTC 2003]
Registered to primary GSSM: 10.86.209.252
Normal Operation [runmode = 5]
START SERVER
Sep15 Boomerang
Sep15 Config Agent (crdirector)
Sep15 Config Server (crm)
Sep15 DNS Server
Sep15 Database
Sep15 GUI Server (tomcat)
Sep15 Keepalive Engine
Sep15 Node Manager
Sep15 Web Server (apache)
*** clock ***
System time: Tue Sep 16 16:41:24 UTC 2003
*** uptime ***
Uptime: 22 Hours 41 Minutes and 48 seconds
*** running-config ***
interface ethernet 0