Specifications

© 2006 Cisco Systems, Inc.
All rights reserved.
System Admin 4-37
NAM / Traffic Analyzer v3.5 Tutorial
© 2006 Cisco Systems, Inc. All rights reserved.
Sys tem Admin 4-37
NAM / Traffic Analyzer v3.5 Tutorial
Troubleshooting Tips
Configuration Guide
Troubleshooting Tips
Configuration Guide
Refer to the following Catalyst 6500 and 7600 Series
Router NAM Configuration Note for additional
information on the following topics:
• Netflow Data Export
• Error Messages
• Web Username and Password Guidelines
• Supported MIB Objects
• Local Interfaces in the NAM ifTable
http://www.cisco.com/en/US/products/hw/switches/ps708/pro
ducts_configuration_guide_chapter09186a00805e351a.html
Troubleshooting Tips
The NAM also has a “tech-support” option that gathers diagnostic information from the NAM hardware and
operating system. This information can be viewed by going to the Admin > Diagnostics > Tech Support
screen in the NAM Traffic Analyzer software or by entering show tech-support from the NAM CLI. In either
case, scroll down to the /var/log/messages information (toward the bottom) and look for key words indicating
problems (error, failed, incorrect, warning). The information should indicate the source of the problem and
provide you with a starting point for correcting it.
Finally, make sure that you review the release notes for any known issues and workarounds as well as the
Installation and Configuration guide for additional troubleshooting tips.