Specifications

© 2006 Cisco Systems, Inc.
All rights reserved.
Scenarios 3-51
NAM / Traffic Analyzer v3.5 Tutorial
© 2006 Cisco Systems, Inc. All rights reserved.
Scenarios 3-51
NAM / Traffic Analyzer v3.5 Tutorial
Scenario 4
Overview of All Phones
Scenario 4
Overview of All Phones
List of All
Phones Seen
List of All
Phones Seen
Click to View
all Calls
to/from This
Number
Click to View
all Calls
to/from This
Number
Overview of All Phones
The NAM voice monitoring features give Dean the ability to view statistics of each phone and, if necessary,
drill down into each call to or from a phone and review quality statistics on a per-call basis. To view average
quality statistics (packet loss and jitter) for each phone seen by the NAM, Dean does the following:
Step 1. Select Monitor > Voice > Known Phones. The Phones report is displayed.
Dean can now sort the list based on any of the columns and quickly look for phones experiencing high rates
of either packet loss or jitter. To find out if that phone is experiencing poor quality for all calls or calls only to
a certain phone or location, Dean does the following:
Step 2. Click the Phone you wish to get more details about (see next page).