Cisco Regulatory Compliance and Safety Information for the Cisco MWR 1941-DC-A Mobile Wireless Edge Router November 8, 2005 OL-7870-02 This document provides international agency compliance, safety, and statutory information for the Cisco MWR 1941-DC-A Mobile Wireless Edge Router. Read this document before installing or servicing the Cisco MWR 1941-DC-A router. Note Only trained and qualified service personnel (as defined in IEC 60950 and AS/NZS 3260) should install, replace, or service the equipment.
Document Revision History • Cisco Product Security Overview, page 62 • Obtaining Technical Assistance, page 63 • Obtaining Additional Publications and Information, page 65 Document Revision History The Document Revision History table below records technical changes to this document. The table shows the document revision number for the change, the date of the change, and a brief summary of the change. Note that not all Cisco documents use a Document Revision History table.
Translated Safety Warnings Translated Safety Warnings This section includes translations in multiple languages of the warnings appropriate for the Cisco MWR 1941-DC-A router. These warnings may appear in other documents related to this publication.
Translated Safety Warnings • Statement 1046—Installing or Replacing the Unit • Statement 1047—Overheating Prevention • Statement 1048—Rack Stabilization • Statement 1049—Rack Installation • Statement 1058—Power and Relay Connector • Statement 1065—Console Cable Connection Statement 4—Power Supply Warning Warning Do not touch the power supply when the power cord is connected.
Translated Safety Warnings Avvertenza Advarsel Aviso Non toccare l’alimentatore se il cavo dell’alimentazione è collegato. Per i sistemi con un interruttore di alimentazione, tensioni di linea sono presenti all’interno dell’alimentatore anche quando l’interruttore di alimentazione è en posizione di disattivazione (off), se il cavo dell’alimentazione è collegato. Per i sistemi senza un interruttore, tensioni di linea sono presenti all’interno dell’alimentatore quando il cavo di alimentazione è collegato.
Translated Safety Warnings Statement 8—DC Power Connection Warning Warning Waarschuwing Varoitus After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. Nadat de bedrading van de gelijkstroom voeding aangebracht is, verwijdert u het plakband van de schakelaarhendel van de stroomverbreker en schakelt de stroom weer in door de hendel van de stroomverbreker naar de AAN positie te draaien.
Translated Safety Warnings Varoitus Kytke irti vaihtovirtalaitteiden virtajohto ja katkaise tasavirtalaitteiden virta suojakytkimellä, ennen kuin teet mitään asennuspohjalle tai työskentelet virtalähteiden läheisyydessä. Attention Avant de travailler sur un châssis ou à proximité d'une alimentation électrique, débrancher le cordon d'alimentation des unités en courant alternatif ; couper l'alimentation des unités en courant continu au niveau du disjoncteur.
Translated Safety Warnings Statement 38—Power Cabling Warning Warning Waarschuwing Varoitus Secure all power cabling when installing this unit to avoid disturbing field-wiring connections. Zet alle stroomkabels vast wanneer dit toestel wordt geïnstalleerd om te voorkomen dat de verbindingen van de veldbedrading worden verstoord. Kiinnitä kaikki voimakaapelit tiukkaan tätä laitetta asentaessasi, jotta vältät kentän johdinkytkentöjen vioittumista.
Translated Safety Warnings Warnung Dieses Gerät muß geerdet werden. Stellen Sie sicher, daß das Host-Gerät während des normalen Betriebs an Erde gelegt ist. Figyelem! A készüléket védõföldeléssel kell ellátni. Gyõzõdjön meg róla, hogy a készülék normál használat során csatlakozik a földhöz. Avvertenza Advarsel Aviso ¡Advertencia! Varning! Questa apparecchiatura deve essere collegata a massa. Accertarsi che il dispositivo host sia collegato alla massa di terra durante il normale utilizzo.
Translated Safety Warnings Attention Avant d’accéder à cet équipement connecté aux lignes électriques, ôter tout bijou (anneaux, colliers et montres compris). Lorsqu’ils sont branchés à l’alimentation et reliés à la terre, les objets métalliques chauffent, ce qui peut provoquer des blessures graves ou souder l’objet métallique aux bornes. Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind, jeglichen Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen.
Translated Safety Warnings Statement 122—Exposed DC Power Wire Warning Warning An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the terminal block plug. Waarschuwing Een blootgestelde verbindingsdraad van een ingangsgelijkstroombron kan gevaarlijke elektriciteitsniveaus geleiden.
Translated Safety Warnings Statement 1001—Work During Lightning Activity Warning Waarschuwing Varoitus Do not work on the system or connect or disconnect cables during periods of lightning activity. Tijdens onweer dat gepaard gaat met bliksem, dient u niet aan het systeem te werken of kabels aan te sluiten of te ontkoppelen. Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita ukkosilmalla.
Translated Safety Warnings Statement 1002—DC Power Supply Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor.
Translated Safety Warnings Varning! När flertrådiga ledningar krävs måste godkända ledningskontakter användas, t.ex. kabelsko av sluten eller öppen typ med uppåtvänd tapp. Storleken på dessa kontakter måste vara avpassad till ledningarna och måste kunna hålla både isoleringen och ledaren fastklämda. Statement 1003—DC Power Disconnection Warning Waarschuwing Varoitus Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Translated Safety Warnings Varning! Innan du utför någon av följande procedurer måste du kontrollera att strömförsörjningen till likströmskretsen är bruten. Statement 1004—Installation Instructions Warning Waarschuwing Varoitus Read the installation instructions before connecting the system to the power source. Raadpleeg de installatie-instructies voordat u het systeem op de voedingsbron aansluit. Lue asennusohjeet ennen järjestelmän yhdistämistä virtalähteeseen.
Translated Safety Warnings Statement 1005—Circuit Breaker Warning Waarschuwing Varoitus This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 10A minimum, 60VDC Dit product is afhankelijk van de installatie van het gebouw voor beveiliging tegen kortsluiting (overstroom). Controleer of de beschermingsinrichting niet meer dan: 10A minimum, 60VDC is.
Translated Safety Warnings 10A minimum, 60VDC 10A minimum, 60VDC 10A minimum, 60VDC Statement 1006—Chassis Warning for Rack-Mounting and Servicing Warning Waarschuwing Varoitus To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Translated Safety Warnings Attention Warnung Figyelem! Avvertenza Advarsel Pour éviter toute blessure corporelle pendant les opérations de montage ou de réparation de cette unité en casier, il convient de prendre des précautions spéciales afin de maintenir la stabilité du système. Les directives ci-dessous sont destinées à assurer la protection du personnel : • Si cette unité constitue la seule unité montée en casier, elle doit être placée dans le bas.
Translated Safety Warnings Aviso ¡Advertencia! Varning! Para se prevenir contra danos corporais ao montar ou reparar esta unidade numa estante, deverá tomar precauções especiais para se certificar de que o sistema possui um suporte estável. As seguintes directrizes ajudá-lo-ão a efectuar o seu trabalho com segurança: • Esta unidade deverá ser montada na parte inferior da estante, caso seja esta a única unidade a ser montada.
Translated Safety Warnings • • • • • • Statement 1007—TN and IT Power Systems Warning Waarschuwing Varoitus This equipment has been designed for connection to TN and IT power systems. Deze apparatuur is ontworpen voor verbindingen met TN en IT energiesystemen. Tämä laitteisto on suunniteltu yhdistettäväksi TN- ja IT-sähkövoimajärjestelmiin. Attention Ce matériel a été conçu pour être connecté à des systèmes d'alimentation TN et IT.
Translated Safety Warnings Statement 1017—Restricted Area Warning Waarschuwing This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Deze eenheid is bestemd voor installatie in plaatsen met beperkte toegang. Toegang tot een dergelijke plaats kan alleen verkregen worden door middel van een speciaal instrument, een slot en sleutel of een ander veiligheidsmiddel.
Translated Safety Warnings Varning! Denna enhet är avsedd för installation i områden med begränsat tillträde. Ett område med begränsat tillträde kan endast tillträdas med hjälp av specialverktyg, lås och nyckel eller annan säkerhetsanordning. Statement 1018—Supply Circuit Warning Warning Waarschuwing Take care when connecting units to the supply circuit so that wiring is not overloaded.
Translated Safety Warnings Statement 1071—Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
Translated Safety Warnings Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
Translated Safety Warnings ¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
Translated Safety Warnings Statement 1021—SELV Circuit Warning Waarschuwing Varoitus To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Translated Safety Warnings Figyelem! Az áramütés elkerülése érdekében ne csatlakoztasson biztonságos törpefeszültségû (SELV) áramköröket telefonhálózati feszültségû (TNV) áramkörökhöz. A LAN portok SELV áramköröket, a WAN portok TNV áramköröket tartalmaznak. Bizonyos LAN és WAN portok egyaránt RJ-45 csatlakozókkal vannak felszerelve.
Translated Safety Warnings Statement 1023—No. 26 AWG Warning Waarschuwing Varoitus To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Om brandgevaar te reduceren, dient slechts telecommunicatielijnsnoer nr. 26 AWG of groter gebruikt te worden. Tulipalovaaran vähentämiseksi käytä ainoastaan nro 26 AWG- tai paksumpaa tietoliikennejohdinta.
Translated Safety Warnings Statement 1024—Ground Conductor Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Waarschuwing Deze apparatuur dient geaard te zijn.
Translated Safety Warnings Varning! Denna utrustning måste jordas. Koppla aldrig från jordledningen och använd aldrig utrustningen utan en på lämpligt sätt installerad jordledning. Om det föreligger osäkerhet huruvida lämplig jordning finns skall elektrisk besiktningsauktoritet eller elektriker kontaktas. Statement 1025—Use Copper Conductors Only Warning Waarschuwing Varoitus Use copper conductors only. Gebruik alleen koperen geleiders. Käytä vain kuparijohtimia.
Translated Safety Warnings Statement 1026—WAN Port Static Shock Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first. Waarschuwing Er is gevaarlijke netwerkspanning aanwezig in WAN poorten ongeacht of de stroom naar de router INGESCHAKELD of UITGESCHAKELD is.
Translated Safety Warnings Aviso Existem sempre tensões de rede perigosas nas portas WAN, independentemente da corrente para a unidade estar desligada (OFF) ou ligada (ON). Para evitar choques eléctricos, tenha o devido cuidado ao trabalhar junto das portas WAN. Ao desconectar os cabos, separe primeiro a extremidade do cabo que se encontra ligada à unidade.
Translated Safety Warnings Attention Ne jamais faire fonctionner le système sans que l’intégralité des cartes, des plaques métalliques et des panneaux avant et arrière ne soient fixés à leur emplacement.
Translated Safety Warnings Statement 1030—Equipment Installation Warning Waarschuwing Varoitus Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Deze apparatuur mag alleen worden geïnstalleerd, vervangen of hersteld door bevoegd geschoold personeel. Tämän laitteen saa asentaa, vaihtaa tai huoltaa ainoastaan koulutettu ja laitteen tunteva henkilökunta.
Translated Safety Warnings Statement 1031—EU Public Network Port Warning If the symbol of suitability with an overlaid cross appears above a port, you must not connect the port to a public network that follows the European Union standards. Connecting the port to this type of public network can cause severe personal injury or can damage the unit.
Translated Safety Warnings ¡Advertencia! Varning! Si aparece el símbolo de idoneidad con una cruz sobrepuesta encima de un puerto, no debe conectarlo a una red pública que siga los estándares de la Unión Europea. Si conecta el puerto a este tipo de red puede lesionarse o dañar la unidad. Om lämplighetssymbolen med ett överlagt kors visas ovanför en port, får porten inte anslutas till ett offentligt nätverk av EU-standard.
Translated Safety Warnings Avvertenza Advarsel Collegare l’unità esclusivamente a una presa di corrente continua rispondente ai requisiti SELV (safety extra-low voltage) in base alle norme di sicurezza IEC 60950. Koble bare enheten til en likestrømsforsyning som er i henhold til kravene for lavspenning (SELV) i IEC 60950-baserte sikkerhetsstandarder.
Translated Safety Warnings Avvertenza Non utilizzate questo prodotto nella vicinanza di acqua, ad esempio vicino a una vasca da bagno, lavandino, locali d'acqua, cantine umide o piscine. Advarsel Produktet skal ikke brukes i nærheten av vann, f. eks. nær badekar, vaskeservant, oppvaskkum eller vaskebalje, i fuktig kjeller eller i nærheten av svømmebasseng.
Translated Safety Warnings Avvertenza Advarsel Mai installare un jack telefonico in una zona bagnata almeno che il jack sia appositamente per zone bagnate. Telefonkontakter skal aldri monteres i fuktige omgivelser, med mindre kontakten er spesielt laget for våtrom. Aviso Nunca instalar tomadas telefónicas em locais húmidos, a menos que a tomada tenha sido especialmente concebida para esse efeito.
Translated Safety Warnings Advarsel Aviso ¡Advertencia! Varning! Telefonledninger eller -uttak som ikke er isolert, må aldri berøres, med mindre telefonlinjen er frakoplet telenettet. Nunca tocar em fios ou terminais telefónicos não isolados, a menos que a linha telefónica tenha sido desligada ao nível da interface da rede. Nunca toque los alambres o los terminales del teléfono a menos que la línea telefónica se haya desconectado en el interfaz de la red.
Translated Safety Warnings ¡Advertencia! Varning! Al deshacerse por completo de este producto debe seguir todas las leyes y reglamentos nacionales. Vid deponering hanteras produkten enligt gällande lagar och bestämmelser. Statement 1041—Disconnecting Telephone-Network Cables Warning Waarschuwing Varoitus Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.
Translated Safety Warnings Varning! Koppla loss ledningarna till telefonnätet innan du öppnar enheten så att kontakten med telefonnätsspänningen bryts. Statement 1043—Installation Hazard Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous.
Translated Safety Warnings Avvertenza Questo apparecchio deve essere installato e mantenuto in efficienza esclusivamente da personale tecnico che soddisfi i requisiti specificati nelle norme AS/NZS 3260. Il collegamento errato di questo apparecchio ad una presa di uso generale può essere pericoloso. Le linee di telecomunicazione vanno scollegate prima di scollegare la spina dell'alimentazione di rete e/o mentre l'involucro è aperto.
Translated Safety Warnings Statement 1045—Short-circuit Protection Warning Waarschuwing Varoitus This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Voor dit product moet kortsluitbeveiliging (overstroombeveiliging) deel uitmaken van de installatie in het gebouw. De installatie moet voldoen aan de nationale en lokale bedradingvoorschriften.
Translated Safety Warnings Statement 1046—Installing or Replacing the Unit Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last. Waarschuwing Bij installatie of vervanging van het toestel moet de aardverbinding altijd het eerste worden gemaakt en het laatste worden losgemaakt. Varoitus Laitetta asennettaessa tai korvattaessa on maahan yhdistäminen aina tehtävä ensiksi ja maadoituksen irti kytkeminen viimeiseksi.
Translated Safety Warnings Statement 1047—Overheating Prevention Warning Waarschuwing Varoitus To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 55˚C (131˚F) Om te voorkomen dat het systeem oververhit raakt, dient u het niet te gebruiken in een ruimte waar de maximaal aanbevolen omgevingstemperatuur van 55˚C (131˚F) wordt overschreden. Jotta järjestelmä ei kuumentuisi liikaa, sitä ei saa käyttää liian kuumassa ympäristössä.
Translated Safety Warnings Varning! Förhindra att systemet överhettas genom att inte använda det på en plats där den rekommenderade omgivningstemperaturen överstiger 55˚C (131˚F) 55˚C (131˚F) 55˚C (131˚F) 55˚C (131˚F) Statement 1048—Rack Stabilization Warning Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing. Failure to stabilize the rack can cause the rack to tip over. Waarschuwing Kantelgevaar.
Translated Safety Warnings Advarsel Stabilitetsfare. Stabiliseringsmekanismen for stativet må være på plass, eller stativet må være skrudd fast i gulvet, før du drar ut enheten for å utføre service. Hvis du ikke stabiliserer stativet, kan det hende at stativet velter. Aviso Risco de estabilidade. O mecanismo de estabilização da prateleira tem de estar colocado no devido lugar ou, então, a prateleira tem de estar aparafusada ao chão antes de fazer deslizar a unidade para fora, para reparação.
Translated Safety Warnings Aviso ¡Advertencia! Varning! O chassis deve ser montado em um rack permanentemente fixo ao chão. El chasis debe montarse en un bastidor que esté fijado permanentemente al edificio. Chassit ska monteras i ett rack som är permanent fastsatt vid byggnaden. Statement 1058—Power and Relay Connector Warning When you connect or disconnect the power and relay connector with power applied, an electrical arc can occur. This could cause an explosion in hazardous area installations.
Translated Safety Warnings Attention Lorsque vous connectez ou déconnectez le connecteur alimentation et relais quand l'alimentation est allumée, un arc électrique risque de se produire. Un tel arc peut causer une explosion dans les installations en zones dangereuses. Assurez-vous de couper l'alimentation des circuits de commutation et d'alarme.
Translated Safety Warnings Aviso Ao conectar ou desconectar a alimentação e o conector de relé com a alimentação acionada, poderá ocorrer um arco elétrico. Isso pode causar uma explosão em instalações em áreas de risco. Certifique-se de que a alimentação do switch e do circuito de alarme foi interrompida. Certifique-se também de que não há possibilidade de a alimentação ser acionada acidentalmente ou verifique se a área é segura antes de prosseguir.
Translated Safety Warnings Statement 1065—Console Cable Connection Warning If you connect or disconnect the console cable with power applied to the switch or any device on the network, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. To verify switch operation, perform POST on the switch in a nonhazardous location before installation.
Translated Safety Warnings Avvertenza La connessione o disconnessione del cavo della console con l'alimentazione inserita allo switch o qualsiasi dispositivo in rete, può determinare la formazione di un arco elettrico. Ciò può causare un'esplosione in caso di installazioni in aree pericolose. Prima di procedere, accertarsi che l'alimentazione sia disinserita o l'area non sia pericolosa.
Translated Safety Warnings Cisco Regulatory Compliance and Safety Information for the Cisco MWR 1941-DC-A Mobile Wireless Edge Router 54 OL-7870-02
European Directive European Directive This section includes the Telecom Directive (1999/5/EC) that applies to the Cisco MWR 1941-DC-A router.
Regulatory Standards Compliance Regulatory Standards Compliance This section includes all regulatory, safety, EMC (Class A), telecom, and NEBS standards. The Cisco MWR 1941-DC-A router is in compliance with national and international standards as described in Table 1. Table 1 Note Regulatory Standards Compliance Specification Description Regulatory Compliance Products with the CE Marking indicate compliance with the 1999/5/EC directive, which includes the safety and EMC standards listed.
EMC Environmental Conditions for Products Installed in the European Union EMC Environmental Conditions for Products Installed in the European Union The following operating conditions are required within the European Community. • The ports marked “Ethernet,” “Console,” and “AUX” are SELV circuits. • SELV circuits should only be connected to other SELV circuits. EMC Class A Statements/Warnings This section includes the EMC Class A statements and warnings for the Cisco MWR 1941-DC-A router.
EMC Class A Statements/Warnings FCC Class A Modifying the equipment without Cisco’s authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
Telecom Approvals Listing Telecom Approvals Listing The Cisco MWR 1941-DC-A router meets the requirements listed in this section for telecommunications equipment. FCC Part 68 Notice This equipment complies with Part 68 of the FCC rules. A label on the bottom of the chassis contains the FCC registration number in the format US:5BIDDNAN0006. If requested, this information must be provided to the telephone company.
Telecom Approvals Listing Japan – JATE Certification The Cisco MWR 1941-DC-A router VWIC-2T1/E1-RAN interface card meets the Japanese Approvals Institute for Telecommunication Equipment (JATE) approval: Table 4 JATE Approval for Cisco MWR 1941-DC-A Router VWIC-2T1/E1-RAN Interface Card Model Number Approval Number VWIC-2T1/E1-RAN D05-0268001 Canada – CS-03 Certification The Cisco MWR 1941-DC-A router meets the requirements of the Industry Canada label (CS-03) for telecommunications equipment.
Obtaining Documentation New Zealand– PTC-217 Approval The VWIC-2T1/E1-RAN module meets the requirements of the New Zealand TELEPERMIT for telecommunications equipment. Table 5 lists the New Zealand TELEPERMIT approval numbers for the equipment. Table 6 PTC 217 Approval Model Number Approval Number VWIC-2T1/E1-RAN PTC 217/05/013 Observe the following general information and safety precautions: • The New Zealand label identifies the PTC 217 certified equipment.
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