Troubleshooting guide

3-59
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Retrieving the Administrative State of CICs
To retrieve the administrative state of a CIC or a range of CICs, log in to the active Cisco PGW 2200
Softswitch, start an MML session, and enter the rtrv-admin-state:sig_srv,cic=number[,rng=range]
command:
Where:
• sig_srv is the MML name of the signaling service. The following signaling service types are valid
for this command:
– For in-band TDM up to MUX and then time switched to TDM media and sent to the Cisco PGW
2200 Softswitch.
– For in-band TDM signaling up to CU and then encapsulated and sent over IP to the Cisco PGW
2200 Softswitch.
– For in-band TDM signaling up to the media gateway and then converted to NI2 and sent to the
Cisco PGW 2200 Softswitch over IP (that is, FE box<-sig/tdm->media gateway<-NI2/IP->
Cisco PGW 2200 Softswitch).
– Signaling service or routeset that is associated with a DPC.
– EISUP signaling service.
• number—Valid CIC number.
• range—Value such that y+range is a valid CIC number. The system retrieves the administrative state
for all CICs between y and y+range.
For example, to determine the administrative state of CICs 2 through 11 associated with a signaling
service called ss7svc1, enter the rtrv-admin-state:ss7svc1,cic=2,rng=9 command:
The system returns a response like the following:
Media Gateway Controller - MGC-03 2000-02-17 14:27:52
M COMPLD
"ss7svc1:PST=UNLOCK,LOCK=0,UNLOCK=384,SHUTDOWN=0"
To change the administrative state of the CICs, see the “Setting the Administrative State of CICs” section
on page 6-128.
Retrieving DPNSS Virtual Bearer Channel Status
You can retrieve the status of DPNSS virtual bearer channels by issuing the rtrv-vir-tc command. The
rtrv-vir-tc command displays the same output as the rtrv-tc command except that it eliminates the SPAN
and GW_STAT fields.
To retrieve the status of DPNSS virtual bearer channels, enter the rtrv-virt-tc:dpnss-path MML
command:
Where:
• VTC—Virtual channel number.
• CALL—Status of the call: IDLE, IN, or OUT (call direction).
• PST—Primary state. Valid values are:
– AOOS—Resource has been taken out of service by the system.
– INB—Installed busy (resource has been created but not yet commanded IS or OOS with the
SET-DEST command).
– IS—In service.