Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
– For in-band TDM signaling up to the media gateway and then converted to NI2 and sent to the
Cisco PGW 2200 Softswitch over IP (that is, FE box<-sig/tdm->media gateway<-NI2/IP->
Cisco PGW 2200 Softswitch).
– Signaling service or routeset that is associated with a DPC.
– EISUP signaling service.
• x—16-bit value that identifies an ISDN/PRI physical cable.
For example, to determine the administrative state of span number 2 that is associated with a signaling
service called ss7svc1, enter the rtrv-admin-state:ss7svc1,span=2 command:
The system returns a response like the following:
Media Gateway Controller - MGC-03 2000-02-17 14:27:52
M COMPLD
"ss7svc1:PST=UNLOCK,LOCK=0,UNLOCK=384,SHUTDOWN=0"
To retrieve the administrative state of a bearer channel or a range of bearer channels in a span, log in to
the active Cisco PGW 2200 Softswitch, start an MML session, and enter the
rtrv-admin-state:sig_srv,span=x,bc=y[,rng=range] command:
Where:
• sig_srv is the MML name of the signaling service. The following signaling service types are valid
for this command:
– For in-band TDM up to MUX and then time switched to TDM media and sent to the Cisco PGW
2200 Softswitch.
– For in-band TDM signaling up to CU and then encapsulated and sent over IP to the Cisco PGW
2200 Softswitch.
– For in-band TDM signaling up to the media gateway and then converted to NI2 and sent to the
Cisco PGW 2200 Softswitch over IP (that is, FE box<-sig/tdm->media gateway<-NI2/IP->
Cisco PGW 2200 Softswitch).
– Signaling service or routeset that is associated with a DPC.
– EISUP signaling service.
• x—16-bit value that identifies an ISDN/PRI physical cable.
• y—Numeric value that identifies the non-ISUP bearer channel number.
• range—Value such that y+range is a valid bearer channel number. The system retrieves the
administrative state for all bearer channels between y and y+range.
For example, to determine the administrative state of bearer channel numbers 2 through 6, associated
with a signaling service called ss7svc1, enter the rtrv-admin-state:ss7svc1,span=2,bc=2,rng=5
command:
The system returns a response like the following:
Media Gateway Controller - MGC-03 2000-02-17 14:27:52
M COMPLD
"ss7svc1:PST=UNLOCK,LOCK=0,UNLOCK=384,SHUTDOWN=0"
To change the administrative state of the spans, see the “Setting the Administrative State of Spans”
section on page 6-127.