Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Where sig_dest is a logical signaling destination, such as an SS7 point code, FAS path, IP FAS path, or
DPNSS path.
When none of the group of bearer channels that are associated with the specified signaling destinations
are being held by a media gateway, the system returns a response like the following:
MGC-01 - Media Gateway Controller 2001-06-12 16:28:39
M RTRV
"ss7svc1"
/* No bearer channels in held state */
When bearer channels that are associated with the specified signaling destinations are being held by a
media gateway, the system returns a response like the following:
MGC-01 - Media Gateway Controller 2001-06-12 16:28:39
M RTRV
"ss7svc1:CIC=1,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=1,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=2,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=3,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=4,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=5,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=6,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=7,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=8,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=9,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
To retrieve the state of all bearer channels that are held by a media gateway, log in to the active Cisco
PGW 2200 Softswitch, start an MML session, and enter the rtrv-tc-held:all command:
When none of the bearer channels are being held by a media gateway, the system returns a response like
the following:
Retrieving results. This could take a few moments...
MGC-01 - Media Gateway Controller 2001-06-12 16:28:39
M RTRV
"ss7svc1"
/* No bearer channels in held state */
"ss7svr2"
/* No bearer channels in held state */
When bearer channels are being held by a media gateway, the system returns a response like the
following:
MGC-01 - Media Gateway Controller 2001-06-12 16:28:39
M RTRV
"ss7svc1:CIC=1,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=1,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=2,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=3,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=4,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=5,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=6,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=7,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=8,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc1:CIC=9,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=10,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=11,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=12,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=13,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=14,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=15,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=16,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"
"ss7svc2:CIC=17,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"