Troubleshooting guide

3-51
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Association Secondary Service States
The SST field shows the current secondary service state of the specified association. Table 3-12 lists the
valid secondary service state values:
Retrieving TCAP Transactions
To retrieve the number of active transaction capabilities application part (TCAP) transactions, log in to
the active Cisco PGW 2200 Softswitch, start an MML session, and enter the rtrv-tcap-trans command:
The system returns a response like the following:
Media Gateway Controller - MGC-01 2000-01-12 15:19:51
M RTRV
"TCAP-01:TRANS=0"
Clearing TCAP Transactions
To clear all TCAP transactions that are older than a specified period, log in to the active Cisco PGW
2200 Softswitch, start an MML session, and enter the clr-tcap-trans::t=number command:
Where number is the time period, in seconds, after which you want to clear TCAP transactions.
For example, to clear all TCAP transactions that are older than 60 seconds, enter the following
command:
clr-tcap-trans::t=60
Enabling Group Service Reset Messages
Occasionally, you might want to modify the properties of an SS7 signaling service to enable your system
to send SS7 group service reset (GSR) messages for all CICs during point code initialization. Modifying
these properties can enable the Cisco PGW 2200 Softswitch to synchronize its bearer channel blocking
state with the blocking state of the end office. The process of modifying the properties of a signaling
service is referred to as dynamic reconfiguration. For more information about dynamic reconfiguration,
see the “Understanding Dynamic Reconfiguration” section on page 3-67.
Caution Do not enable the Cisco PGW 2200 Softswitch to send GSR messages.
Note You can use the CMM or the VSPT to enable the sending of GSR messages on your system. See Cisco
PGW 2200 Softswitch Release 9.8 Provisioning Guide for more information about using the CMM or
VSPT to modify the properties of an SS7 signaling service.
Table 3-12 Association Secondary Service States
Link State ID Link State Description
CONF Configuration Association is OOS because of a configuration failure.
COOS Commanded
out-of-service
Association has been set to OOS by the operator.
STBY Standby Association on the standby Cisco PGW 2200 Softswitch.