Troubleshooting guide

3-50
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
The response indicates the name of the associated process, the SSN, and the state (either in-service or
out-of-service). If any of the local SSNs are out of service, proceed to the “Setting the Service State of
a Local Subsystem Number” section on page 6-107.
Retrieving the Service State for Associations
To retrieve the service state for an individual association, log in to the active Cisco PGW 2200
Softswitch, start an MML session, and enter the rtrv-association:assoc_name command:
For example, to retrieve the service state of an association called assoc1, enter the following command:
rtrv-association:assoc1
The system returns a message like the following:
Media Gateway Controller 2000-03-26 20:26:18
M RTRV
"assoc1:IS"
To retrieve attributes for all of the associations, log in to the active Cisco PGW 2200 Softswitch, start an
MML session, and enter the rtrv-association:all command:
The system returns a message like the following:
Media Gateway Controller 2000-03-26 19:23:23
M RTRV
"assoc1:OOS
"assoc2:OOS
"assoc3:OOS
"assoc4:OOS
The valid service states for an association are described in the following sections. If the association is in
any other state than IS, attempt to bring it into service, as described in the “Resolving an Association
Alarm” section on page 6-122.
Association Primary Service States
The PST field shows the current primary service state of the association. Table 3-11 lists the valid
primary service state values:
Table 3-11 Association Primary Service States
Link State ID Link State Description
INB Install busy When a system is first configured, all associations default to this
state and must be manually set in-service (IS) by using the
set-iplnk MML command.
IS In-service Association is IS and fully operational. This state is its normal
operating state.
OOS Out-of-service Association is OOS. The system is actively trying to restore the
association.