Troubleshooting guide

3-49
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
The system returns a response like the following:
MGC-01 - Media Gateway Controller 2001-06-12 16:04:59
M RTRV
"ss7sigsrv1:DPC=244.001.045,DNW=2:OPC=244.001.004:IS"
"ss7sigsrv2:DPC=244.018.030,DNW=2:OPC=244.001.004:IS"
"ss7sigsrv3:DPC=244.018.031,DNW=2:OPC=244.001.004:IS"
"ss7sigsrv4:DPC=244.018.032,DNW=2:OPC=244.001.004:IS"
"ss7sigsrv5:DPC=244.018.033,DNW=2:OPC=244.001.004:IS"
The valid service states for a signaling service are found in the “Understanding the Signaling Service
State Information” section on page 3-10. If the signaling service is in any other state than IS, attempt to
bring it into service, as described in the “Setting the Service State of an SS7 Signaling Service” section
on page 6-104.
Retrieving the State of SS7 Routes
To retrieve the current state for an SS7 route, log in to the active Cisco PGW 2200 Softswitch, start an
MML session, and enter the rtrv-rte:dpc command:
Where dpc is the MML name for the associated destination point code (DPC).
The system returns a response like the following:
MGC-01 - Media Gateway Controller 2001-06-12 16:17:55
M RTRV
"dpc1:linkset1,APC=244.001.040,PRIO=1,PST=AOOS,SST=NA"
To retrieve the current state for all of SS7 routes, log in to the active Cisco PGW 2200 Softswitch, start
an MML session, and enter the rtrv-rte:all command:
The system returns a response like the following:
MGC-01 - Media Gateway Controller 2001-06-12 16:15:51
M RTRV
"dpc1:linkset1,APC=244.001.040,PRIO=1,PST=AOOS,SST=NA"
"dpc2:linkset2,APC=244.001.041,PRIO=1,PST=AOOS,SST=NA"
"dpc4:linkset4,APC=244.001.044,PRIO=1,PST=AOOS,SST=NA"
"dpc5:linkset5,APC=244.001.045,PRIO=1,PST=AOOS,SST=NA"
“dpc8:linkset8,APC=244.018.030,PRIO=1,PST=AOOS,SST=NA"
"dpc9:linkset9,APC=244.018.031,PRIO=1,PST=AOOS,SST=NA"
"dpc10:linkset10,APC=244.018.032,PRIO=1,PST=AOOS,SST=NA"
"dpc11:linkset11,APC=244.018.033,PRIO=1,PST=AOOS,SST=NA"
The valid service states for a linkset are identical to the primary service state listings for signaling
channels, as found in the “Managing Signaling Channels” section on page 3-42. If the linkset is in any
other state than IS, attempt to bring the linkset into service, as described in the “Setting the Service State
of a Signaling Service” section on page 6-103.
Retrieving the State of All Local Subsystem Numbers
To retrieve the state of all local subsystem number (SSNs), log in to the active Cisco PGW 2200
Softswitch, start an MML session, and enter the rtrv-lssn:all command:
The system returns a response like the following:
Media Gateway Controller - MGC-01 2000-01-12 15:19:51
M RTRV
"TCAP-01:SSN=1,PST=IS"
"TCAP-01:SSN=2,PST=OOS"