Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
The system returns a message like the following:
Media Gateway Controller 2000-03-26 20:26:18
M RTRV
"iprte1:IS"
To retrieve attributes for all of the IP routes, log in to the active Cisco PGW 2200 Softswitch, start an
MML session, and enter the rtrv-iproute:all command:
The system returns a message like the following:
Media Gateway Controller 2000-03-26 19:23:23
M RTRV
"iprte1:IS
"iprte2:IS
The valid service states for an IP route are described in the following sections. If the route is in any other
state than IS, attempt to bring it into service, as described in the “Setting the Service State of an IP
Route” section on page 6-106.
IP Route Primary Service States
The PST field shows the current primary service state of the IP route. Table 3-9 lists the valid primary
service state values:
IP Route Secondary Service States
The SST field shows the current secondary service state of the specified IP route. Table 3-10 lists the
valid secondary service state values:
Retrieving the Service State of D-Channels
To retrieve the service state for an individual D-channel, log in to the active Cisco PGW 2200 Softswitch,
start an MML session, and enter the rtrv-dchan:dchan_name command:
For example, to retrieve the service state for the D-channel that is called dchan-1, enter the following
command:
rtrv-dchan:dchan-1
Table 3-9 IP Route Primary Service States
Link State ID Link State Description
IS In-service Route is IS and fully operational. This state is its normal
operating state.
OOS Out-of-service Route is OOS. The system is actively trying to restore the link.
Table 3-10 IP Route Secondary Service States
Link State ID Link State Description
CONF Configuration Route is OOS because of a configuration failure.
COOS Commanded
out-of-service
Route has been commanded OOS by the operator.
OFF_DUTY Off duty Route is available for use, but not currently being used.
STBY Standby Routes on the standby Cisco PGW 2200 Softswitch.