Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
To retrieve service state for all of the SS7 links, log in to the active Cisco PGW 2200 Softswitch, start
an MML session, and enter the rtrv-c7lnk: all command:
The system returns a message like the following:
Media Gateway Controller 2000-03-26 19:23:23
M RTRV
"c7link1:ls01,LID=0:IS" /* Link 1 in Linkset 1 */
"c7link2:ls01,LID=1:IS" /* Link 2 in Linkset 1 */
"c7link3:ls02,LID=0:IS" /* Link 1 in Linkset 2 */
"c7link4:ls02,LID=1:IS" /* Link 2 in Linkset 2 */
The valid service states for a C7/SS7 link are identical to the primary service state listings for signaling
channels, as found in the “Managing Signaling Channels” section on page 3-42. If the link is in any other
state than IS, attempt to bring the linkset into service, as described in the “Setting the Service State of a
C7/SS7 Link or Linkset” section on page 6-105.
Retrieving the Service State for IP Links
To retrieve the service state for an individual IP link, log in to the active Cisco PGW 2200 Softswitch,
start an MML session, and enter the rtrv-iplnk:iplink_name command:
For example, to retrieve the service state of an IP link called iplink1, enter the following command:
rtrv-iplnk:iplink1
The system returns a message like the following:
Media Gateway Controller 2000-03-26 20:26:18
M RTRV
"iplink1:IS"
To retrieve attributes for all of the IP links, log in to the active Cisco PGW 2200 Softswitch, start an
MML session, and enter the rtrv-iplnk:all command:
The system returns a message like the following, which shows the IP links to and from the
Cisco PGW 2200 Softswitches and the associated media gateways (different solutions might use
different media gateways).
Media Gateway Controller 2000-03-26 19:23:23
M RTRV
"iplink1:OOS
"iplink2:OOS
"iplink3:OOS
"iplink4:OOS
"iplink5:OOS
"iplink6:OOS
The valid service states for an IP link are identical to the primary service state listings for signaling
channels, as found in the “Managing Signaling Channels” section on page 3-42. If the link is in any other
state than IS, attempt to bring the linkset into service, as described in the “Setting the Service State of
an IP Link” section on page 6-105.
Retrieving the Service State for IP Routes
To retrieve the service state for an individual IP route, log in to the active Cisco PGW 2200 Softswitch,
start an MML session, and enter the rtrv-iproute:iproute_name command:
For example, to retrieve the service state of an IP route called iprte1, enter the following command:
rtrv-iproute:iprte1