Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Periodic Maintenance Procedures
Note Schedule your automatic backup operation for a time when your system is likely to have a minimum
amount of call volume to minimize the effect of the backup on call processing.
After you enter the time setting, the system returns a response like the following:
Save this scheduled backup (Y or N)?
Step 9 Enter Y to add this automatic backup operation, or enter N if you do not want to add an automatic backup
operation.
Note Press Ctrl-C at any time to halt the execution of the mgcbackup script.
The system returns a response like the following:
Press enter to continue:
Step 10 Press Enter to return to the backup schedule menu. You can either exit the utility or schedule another
backup activity.
When the automatic backup operation runs, the backup file is stored in the specified directory path in
the following format:
mgc_ hostname _ yyyymmdd _ hhmmss _backup
Where:
• hostname—Name of the Cisco PGW 2200 Softswitch, such as MGC-01.
• yyyymmdd—Date on which the backup file is created, in a year-month-day format, such as
20011130.
• hhmmss—Time at which the backup file is created, in an hour-minute-second format, such as
115923.
Removing an Automatic Backup Operation from the Schedule
To remove an automatic backup operation from the schedule, perform the following steps:
Step 1 Enter the following UNIX command on the Cisco PGW 2200 Softswitch:
mgcbackup -s
The system returns a response like the following:
Backup Schedule Menu
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1. Add a scheduled backup
2. Delete a scheduled backup
3. Delete all scheduled backups
4. List scheduled backups
5. Exit
Selection: