Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Periodic Maintenance Procedures
Note If the path you enter is for a tape device, you must enter a new tape into the device for each
backup. The backup data on a used tape is overwritten by this operation.
• retries—Number of times to check for an active provisioning session on the Cisco PGW 2200
Softswitch, before aborting the backup operation. The default value is 0, and the maximum value is
100.
Note A backup operation cannot start while there is an active provisioning session on the Cisco
PGW 2200 Softswitch.
• retry_time—Number of seconds to wait between checks for an active provisioning session on the
Cisco PGW 2200 Softswitch. The default value is 30 seconds, and the maximum value is 3600
seconds.
For example, to perform a manual backup operation by which the backup file is saved to a directory path
called /dev/rmt/h0, with a maximum of three attempts, each 60 seconds apart, enter the following UNIX
command:
mgcbackup -d /dev/rmt/h0 -r 3 -t 60
Note You can enter Ctrl-C at any time to halt the execution of the mgcbackup script.
The backup file is stored in the specified directory path in the following format:
mgc_ hostname _ yyyymmdd _ hhmmss _backup
Where:
• hostname—Name of the Cisco PGW 2200 Softswitch, such as MGC-01.
• yyyymmdd—Date on which the backup file is created, in a year-month-day format, such as
20011130.
• hhmmss—Time when the backup file is created, in an hour-minute-second format, such as 115923.
Scheduling an Automatic Backup Operation
To schedule an automatic backup operation, perform the following steps:
Note You can schedule an automatic backup operation only when you are logged in to your system as mgcusr.
You cannot schedule an automatic backup operation while you are logged in as root.