Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Periodic Maintenance Procedures
The following section describes backup procedures:
• Backup Procedures for Cisco PGW 2200 Softswitch Software, page 3-30
Backup Procedures for Cisco PGW 2200 Softswitch Software
This backup method uses a script to back up the configuration data for the Cisco PGW 2200 Softswitch
software, selected UNIX administrative files, and the Main Memory Database (MMDB). This script only
performs complete backups. This script enables you to perform manual backups, schedule and
administer automatic backups, and view a history of the last 30 backup operations.
Note If your Cisco PGW 2200 Softswitch is a continuous service system, ensure that you perform backup
procedures on both Cisco PGW 2200 Softswitches.
Note You can run the various backup operations that are described in the following sections only when you
are logged in to your system as mgcusr. You cannot perform any backup operation while you are logged
in as root.
Note The procedures for restoring system data are in the “Restoring Procedures for Cisco PGW 2200
Softswitch Software” section on page 6-177.
The following sections provide the backup procedures:
• Performing a Manual Backup Operation, page 3-30
• Scheduling an Automatic Backup Operation, page 3-31
• Listing Scheduled Automatic Backup Operations, page 3-36
• Removing an Automatic Backup Operation from the Schedule, page 3-34
• Listing the Backup Operation History, page 3-37
• Performing a License Backup Operation (Release 9.7(3)), page 3-37
Performing a Manual Backup Operation
To perform a manual backup operation, enter the following UNIX command on the Cisco PGW 2200
Softswitch:
mgcbackup -d path [-r retries -t retry_time ]
Where:
• path—Complete path of the directory in which to store the backup file, for example a directory on
a remote server that you have mounted on your system, or the local tape drive (the local tape drive
is the default location).
Note Do not store backup files on your local Cisco PGW 2200 Softswitch. Storing backup files
on the local host reduces the amount of disk space available to process call data. Also, it does
not ensure that the data is safe if a natural disaster occurs.