Troubleshooting guide

Contents
vii
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
CHAPTER 5 Maintaining the Cisco PGW 2200 Softswitch 5-1
Checking Equipment Status 5-1
LEDs 5-2
Sun Netra T 1120/1400 and Sun Netra T 1125/1405 5-2
Sun Netra X4270 5-2
Sun Fire X4640 5-2
Maintaining Technical Support Staff 5-2
Skill Level of Personnel 5-2
Staff Software Troubleshooting Tools 5-3
Maintaining Components 5-3
Software Upgrades 5-3
CHAPTER 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform 6-1
Troubleshooting Overview 6-1
Cisco ITP-L Failure 6-2
Cisco PGW 2200 Softswitch Failure 6-2
Operating System Failure 6-2
Troubleshooting Using Cisco PGW 2200 Softswitch Alarms 6-3
Retrieving All Active Alarms 6-3
Acknowledging Alarms 6-3
Alarm Troubleshooting Procedures 6-4
All Conn Cntl Links Fail 6-4
All C7 IP Links Fail 6-5
All ISDN BRI IP Conn Fail 6-6
All ISDN IP Conn Fail 6-7
All M3UAKEY Ack Pending 6-8
All M3UA Assoc Fail 6-9
All SUAKEY Ack Pending 6-10
All SUA Assoc Fail 6-11
ANAL: ALoopCtrExceeded 6-12
ANAL: ATableFail_GetDigMod 6-12
ANAL: ATableFail_GetResult 6-13
ANAL: ATableFlt_DgtRangeError 6-13
ANAL: BLoopCtrExceeded 6-14
ANAL: BNum_GetFail_SrvcTbl 6-14
ANAL: BNum_MdfyBFail_ AnnounceID 6-14
ANAL: BTableFail_GetDigTree 6-15
ANAL: BTableFail_GetDigMod 6-15
ANAL: BTableFail_GetResult 6-15