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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Daily Tasks
Note Block types are additive. For example, both LOCMAN (manually blocked locally) and REMMAN
(manually blocked remotely) can be active at the same time.
Verifying System Statistics
You should monitor the Cisco PGW 2200 Softswitch system statistics daily. The system statistics
provide the following information:
• Platform state
• Number of active alarms
• Current congestion level
• Call success and failure rates
• CPU utilization level
• Amount of available memory
• Disk usage
You can retrieve all the statistics for your system by entering the following MML command on the active
Cisco PGW 2200 Softswitch:
rtrv-ne-health::all
The system returns a message like the following:
MGC-01 - Media Gateway Controller 2008-10-07 03:22:49.444 EDT
M COMPLD
LOCMAN Blocked manually using an MML command, such as blk-cic. You can
remove this block by issuing the unblk-cic or reset-cic MML
commands.
LOCUNK Locally blocked for unknown reasons. This block indicates that a
software problem possibly blocked the CIC but the software did not
track the cause of the block.
MATE_UNAVAIL Locally blocked on a nailed-up system because of a media gateway
event (for example, the media gateway sent a group service message or
the media gateway is out of service). If the associated switch does not
respond to group unblock messages, the CICs stay in the
MATE_UNAVAIL circuit block state. Your CICs should be in this state
when you bring up the Cisco PGW 2200 Softswitch or media gateway.
When the associated switch acknowledges the unblock message, the
CICs transition from this state. If the CICs stay in the MATE_UNAVAIL
circuit block state, troubleshoot the problem with the media gateway.
NONE There is no block on the CIC. DS0 is available for use.
REMAUTO Remotely blocked automatically.
REMMAN Remotely blocked manually.
Table 3-7 Circuit Block Types (continued)
Type Description