Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Daily Tasks
Primary Service State
The PST field shows the current primary service state of the destination. In the example, all of the SS7
routes have a primary service state of IS. Table 3-3 lists the valid primary service state values:
Secondary Service State
The SST field shows the current secondary service state of the specified destination. In the example, all
of the SS7 routes have a primary service state of NA. The following list presents the valid states:
• ACKD—SS7 Acknowledgement delay
• BSNR—SS7 backward sequence number received (BSNR)
• CIS—Commanded in service
• CONF—Configuration failure
• COOS—Commanded out of service
• ENGR—Call engine reset
• ISPEND—In service, pending
• LCNG—Congestion, local
• LINE—Line failure
• LINH—SS7 local inhibit
• LINK—Link failure
• LINS—Linkset failure
• NA—Cause not available
• OOSPEND—Out of service, pending
• PRHB—SS7 prohibited
• RBLK—SS7 remote blocked
• RCNG—Congestion, remote
Table 3-3 SS7 Route Primary Service States
Link State ID Link State Description
AOOS Automatically
out-of-service
System has taken the SS7 route OOS.
INB Install busy When a system is first configured, all signaling links default to
this state and must be manually set to in-service (IS) by using the
set-dest MML command.
IS In-service SS7 route is IS and fully operational. This state is its normal
operating state.
MOOS Manually
out-of-service
SS7 route has been manually set to OOS.
OOS Out-of-service SS7 route is OOS from the remote end. The system is actively
trying to restore the link.
TRNS Transient State of the link to the SS7 route is currently being changed.
UNK Unknown State of the link to the SS7 route is not known.