Troubleshooting guide

Index
IN-12
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
software startup
Cisco MGC
2-3
spans
administrative state, retrieving
3-57
administrative state, setting 6-127
SS7
links
changing the service state
6-105
multiple versions, configuring to support 6-121
network
troubleshooting
6-94
SS7 interface
power on procedure
2-3
SS7 interfaces
power down procedure
2-5
SS7 routes
primary service states (table)
3-14
state, verifying 3-12
state information, understanding 3-13
SS7 signaling point, retrieving measurements 3-108
SS7 troubleshooting
signaling destination OOS, resolving
6-102
signaling destination unavailable, resolving 6-103
signaling route OOS, resolving 6-102
statistics
calling data, retrieving
3-103
platform data, retrieving 3-103
platform state and alarm data, retrieving 3-103
system usage data, retrieving 3-104
Switches
power down procedure
2-6
switches
command line interface
C-1
command line interface, local access C-2
command line interface, remote access C-3
virtual LANs C-1
virtual pathways and ISLs, troubleshooting C-3
switchover
checkpointing
3-100
circuit auditing 3-99
completion, verifying 3-97
failover daemon 3-98
failure, recovering from 6-170
fault-tolerant components 3-98
manual, performing 3-96
understanding 3-97
system measurements
viewing and searching
3-131
system time
correcting
6-185
T
TCAP
transactions
clearing
3-51
retrieving 3-51
TCAP trace 6-168
technical support staff
personnel, skill level
5-2
software troubleshooting tools 5-3
TIBCO interface
troubleshooting
6-195
trace viewer
using
3-134
window (figure) 3-134
traffic channel and CIC primary link service states
(table)
3-16
traffic channels
call states (table)
3-16
circuit block types (table) 3-17
media gateway states (table) 3-17
primary service states (table) 3-16
states, understanding 3-16
translation verification viewer
config tab window (figure)
3-140
Configuration tab window (figure) 3-140
dial plan, verifying 3-135