Troubleshooting guide
Index
IN-11
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
D-channel, changing state of 6-106
D-channels, retrieving state of 3-47
GSR messages, enabling
incomplete signaling
6-99
IP link, changing state of 6-105
IP links, retrieving state of 3-46
IP route, changing state of 6-106
IP routes, retrieving state of 3-46
links, changing state of 6-105
links, retrieving state of 3-45
linksets, changing state of 6-105
linksets, retrieving state of 3-45
managing 3-42
physical layer failures 6-98
primary service states (table) 3-43
service states, changing 6-99
service states, retrieving 3-45
SIP, DNS cache, purging 3-61
SS7 link is out-of-service 6-96
SS7 loadsharing malfunction 6-97
state of all LSSNs, retrieving 3-49
state of SS7 routes, retrieving 3-49
supporting entity failures 6-99
TCAP transactions
clearing
3-51
retrieving 3-51
signaling destinations
configuration errors
6-101
links, resolving bouncing 6-101
traffic restart 6-102
signaling service
administrative state, retrieving
3-57
administrative state, setting 6-126
calls, stopping on 6-145
signaling services
primary service states (table)
3-11
service state, setting 6-103
SS7, retrieving state 3-48
SS7, setting service state 6-104
state information 3-10
verifying status 3-9
SIP
call information, retrieving
3-62
DNS cache, contents, displaying 3-60
DNS cache, managing 3-60
DNS cache, purging 3-61
managing 3-60
SIP-to-SIP calls, stopping 6-155
SNMP
diagnosing failure
6-184
SNMP terminal 1-7
software
automatic backup operation
deleting
3-34
deleting all 3-35
listing 3-36
scheduling 3-31
backup files, listing 6-178
backup files, restoring from a device 6-178
backup files, restoring from a directory 6-178
backup files, restoring using mgcrestore script 6-179
backup history
listing
3-37
directory structure 1-11
directory structure (table) 1-12
manual backup operation 3-30
restore from a local tape drive 6-178, 6-179
upgrades 5-3
software architecture
agent management subsystem
1-7
call engine process 1-9
call instance component 1-10
Cisco MGC software system diagram (figure) 1-5
execution environment process shell 1-9
fault tolerance subsystem 1-8
input/output subystem 1-6
software shutdown
Cisco MGC
2-4