Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Appendix A Configuring Cisco PGW 2200 Softswitch Log Files
Configuring the Data Dumper
Configuring the Data Dumper
The Cisco PGW 2200 Softswitch software contains a function that is called the data dumper. The data
dumper controls the destinations for active and archived log files for CDRs, measurements, and alarms.
It also controls when the active files are archived. The data dumper runs automatically and works
correctly with a default configuration. However, you can customize the dumper settings by editing the
dmprSink.dat file. Here is an example of the contents of the dmprSink.dat file:
“callDetail” bin “cdr” “../var/log” “../var/spool” 1000 0 15
“measReport” csv “meas” “../var/log” “../var/spool” 500 0 15
“almState” csv “alm” “../var/log” “../var/spool” 500 0 15
The contents of the dmprSink.dat file displays the log file setup data for each of these three log-file types.
There are eight fields for each log file type in the file. You can modify the last three fields in each line
to manage the creation of these three log-file types.
Caution Do not modify any of the first five fields in each line.
The first field in each line identifies the log file type, such as callDetail for the CDR log files. The second
field in each line identifies the storage format that is used in the log file. The storage format is either bin
for binary, or csv for comma-separated-value. The third field identifies the filename that is used to
identify the file type, such as meas for system measurements. The fourth field identifies the directory in
which the active log file is stored. The fifth field identifies the directory in which the archived log files
are stored.
Table A-2 describes the last three fields in each line, which you can modify, depending on your needs.
Note You must set at least one of the last three fields in each line to a value other than zero (0) to enable
logging to function properly.
Table A-2 Dumper Sink Log File Parameters
Field Number Default Value Description
6 1000 Defines the maximum number of records a file can contain before it is
flushed or moved to the spool directory. If this value is set to 0, the
number of records is unlimited. You can improve system performance
by increasing the value of this field to a larger value, such as 50000.
The larger value causes the generation of fewer log files during
periods of high call volume.
Note For CDRs, the value in this field refers to the maximum
number of call detail blocks (CDBs), which make up CDRs.
The system can create multiple CDBs for each call. For more
information on individual CDBs, see Cisco PGW 2200
Softswitch Release 9 Billing Interface Guide.