Troubleshooting guide

A-1
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
APPENDIX
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Configuring Cisco PGW 2200 Softswitch Log Files
Revised: March 7, 2011, OL-0800-14
This appendix describes the Cisco PGW 2200 Softswitch log files and the associated procedures for
setting up the data dumper. The data dumper controls how files are processed for three of the log-file
types. The logs records statistical information about the calls that the system processed. The logs also
record network events, such as delays or service-affecting conditions.
Understanding Logging Files
A log message consists of several fields. See Cisco PGW 2200 Softswitch Release 9 Messages Reference
for detailed information on specific fields and valid values in log files.
Table A-1 lists the log file types for the Cisco PGW 2200 Softswitch software. The Cisco PGW 2200
Softswitch creates these log files and stores them in the $BASEDIR/var/log directory, unless otherwise
noted.
Note The time stamps that are added to the archived filenames (yyyymmddhhmmss) are in system time.
Table A-1 Log File Types
Log File Type Active Name Archived Name Description
System platform.log platform_yyyymm
ddhhmmss.log
Contains log messages of varying severity
that the system generates.
Command mml.log MML_yyyymmddh
hmmss.log
Man-Machine Language (MML) command
category log messages.
Alarms alm.csv alm_yyyymmddhh
mmss_seq#.csv
Alarm category log messages. Archived files
are stored in the $BASEDIR/var/spool
directory.
Measurements meas.csv meas_yyyymmddh
hmmss_seq#.csv
Measurement category log messages.
Archived files are stored in the
$BASEDIR/var/spool directory.
Call Detail
Records (CDRs)
cdr.bin cdr_yyyymmddhh
mmss_seq#.bin
CDRs rotated on a regular basis. Archived
files are stored in the $BASEDIR/var/spool
directory.