Troubleshooting guide

6-197
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Platform Troubleshooting
Installing the License File
See the detailed procedure in Chapter 3, “Installing Cisco PGW 2200 Softswitch Software,” in the Cisco
PGW 2200 Softswitch Release 9.8 Software Installation and Configuration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/pgw/9.8/Installation/Guide/Install98.html
Replacing a Failed Disk
This section describes the process for replacing a defective Cisco PGW 2200 Softswitch disk. Each
Cisco Cisco PGW 2200 Softswitch system element contains two hard disks (disk 0 and disk 1) that are
mirrored using Sun Solaris Disk Suite. You must disable the disk mirroring application between the two
disks to replace the defective disk.
Before you start to replace a disk, you must complete the following procedures:
• Identify the disk that must be replaced by viewing the /var/adm/messages.
• The new disk part number must be the same as the defective disk and the size of the replacement
disk must be equal to the good disk.
To replace a failed disk on Cisco PGW 2200 Softswitch, perform the following procedure:
Step 1 Enter the following command and press Enter to check the status of DiskSuite objects.
# metastat -i
The system displays text like the following:
d12: Mirror
Submirror 0: d10
State: Okay
Submirror 1: d11
State: Needs maintenance
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 259963830 blocks (123 GB)
d10: Submirror of d12
State: Okay
Size: 259963830 blocks (123 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c3t0d0s5 0 No Okay Yes
d11: Submirror of d12
State: Needs maintenance
Invoke: metareplace d12 c3t1d0s5 <new device>
Size: 259963830 blocks (123 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c3t1d0s5 0 No Maintenance Yes
d9: Mirror
Submirror 0: d7
State: Okay
Submirror 1: d8