Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide

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Chapter 2 Cisco PGW 2200 Softswitch Platform Component Startup and Shutdown Procedures

Cisco Switch Startup Procedure

This section contains the recommended startup procedure for the Cisco switches that internetwork with

the elements of the Cisco PGW 2200 Softswitch platform.

Note Ensure that the switch is installed and configured correctly and that the correct software version is

installed. If you experience problems, see the documentation for your switch for detailed information.

To start a Cisco switch, complete the following steps:

Step 1 Before you start the switch, verify the following:

• All modules are installed correctly, and all interface cable connections are secure.

• Each power supply is installed correctly and is connected to a grounded power source.

• If two power supplies are present, each power cord is connected to a different line.

• A terminal is connected to the supervisor module console port and is turned on.

Step 2 Turn on the power supplies (|). During the boot process, observe the following:

• The LEDs on the power supplies should be green.

• The PS1, PS2, and fan LEDs on the supervisor engine should be green, and you should hear the

system fans operating.

• The System Status LED on the supervisor engine should be green after the boot is complete. It

flashes red, orange, and green during startup.

• The supervisor engine interface LEDs and module LEDs (such as the Link LEDs) might blink or

stay lit continuously during the boot process. Many module LEDs do not go on until you configure

the interfaces. Wait until the boot is complete before trying to verify the module LED indications.

• The console terminal displays a script and system banner.

• The supervisor engine begins to initialize the modules once the boot process has completed.

Messages appear on the console as the modules come online.

Step 3 Press Enter at the Enter Password prompt to access the console command line.

Cisco PGW 2200 Softswitch Shutdown Procedure

This section contains the software and hardware shutdown procedures for the Cisco PGW 2200

Softswitch.

Shutting Down the Cisco PGW 2200 Softswitch Software Manually

Caution Do not use the commands in this section or the subsequent commands in this chapter unless specifically

instructed to do so by Cisco Technical Assistance Center (TAC) personnel.