Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Platform Troubleshooting
Step 25 Enter the metadb -a -c 3 c0t2d0s4 command and press Enter.
Note See Step 4 for the meaning of the last parameter.
Step 26 Enter the metastat | grep metareplace command and press Enter to discover the failed submirrors.
A list like the following is displayed.
Invoke: metareplace d12 c0t2d0s5 <new device>
Invoke: metareplace d9 c0t2d0s3 <new device>
Invoke: metareplace d6 c0t2d0s1 <new device>
Invoke: metareplace d3 c0t2d0s0 <new device>
Invoke: metareplace d15 c0t2d0s6 <new device>
Step 27 Enter the following commands to enable the failed submirrors according to the list generated in Step 26.
metareplace -e d12 c0t2d0s5
metareplace -e d9 c0t2d0s3
metareplace -e d6 c0t2d0s1
metareplace -e d3 c0t2d0s0
metareplace -e d15 c0t2d0s6
Step 28 Enter the metastat | grep “Resync in progress“ command to check data mirroring progress.
Text like the following is displayed.
Resync in progress: 1% done
Resync in progress: 16% done
Resync in progress: 30% done
Resync in progress: 39% done
Resync in progress: 98% done
Recovering from a Single Cisco PGW 2200 Softswitch Failure in a Continuous Service System
To recover from a single Cisco PGW 2200 Softswitch failure in a system that is equipped with two Cisco
PGW 2200 Softswitches, perform the following steps:
Step 1 Reload the Solaris 10 operating system on the affected Cisco PGW 2200 Softswitch, as described in the
Installing the Sun Solaris 10 Operating System chapter of
Cisco PGW 2200 Softswitch Release 9.8 Software Installation and Configuration Guide.
Step 2 Reload the Cisco PGW 2200 Softswitch software on the affected Cisco PGW 2200 Softswitch, as
described in the Installing the Cisco PGW 2200 Softswitch Software chapter of
Cisco PGW 2200 Softswitch Release 9.8 Software Installation and Configuration Guide.
Step 3 Restore the configuration of the affected Cisco PGW 2200 Softswitch from your latest backup file, as
described in the “Restoring Stored Configuration Data” section on page 6-177.
Note If backup files are stored on a remote server, a network administrator must re-establish the path
between the affected Cisco PGW 2200 Softswitch and the server that stores your backups.
Step 4 Open the XECfgParm.dat file on the affected Cisco PGW 2200 Softswitch in a text editor, such as vi.
Step 5 Search for the pom.dataSync property and ensure that it is set to true.
Step 6 Save the file and exit the text editor.