Troubleshooting guide

6-174
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Platform Troubleshooting
Recovering from a DiskSuite Failure on the Opteron Platform
To recover from a DiskSuite failure on the Opteron platform, perform the following steps:
Step 1 Shut down the Cisco PGW 2200 Softswitch. See “Cisco PGW 2200 Softswitch Shutdown Procedure”
section on page 2-4.
Step 2 Remove the damaged disk, for example, Disk 1.
Step 3 Boot up the system from Disk 2.
The system enters the maintenance mode automatically.
Step 4 Enter the metadb -d c0t2d0s4 command and press Enter to delete state database replicas of the damaged
disk.
Note In the preceding command example, the last parameter is the device ID of the damaged disk. In
this example, the device ID for the damaged disk is c0t2d0s4. You can use the metadb command
to get the device ID of the damaged disk, which is marked as unknown.
Step 5 Plug in a new disk to replace the damaged Disk 1 in the slot for Disk 1.
Step 6 Enter the reboot -- -r command and press Enter.
Note Change the boot sequence in the bios settings. Ensure that the system boots from Disk 2 rather
than the newly inserted disk. The system enters the maintenance mode automatically.
Step 7 Enter the format command in the console and press Enter.
Step 8 Enter 1 to select Disk 2.
Step 9 Enter the partition command in the console and press Enter to enter the partition menu.
Step 10 Enter the name command to name the current partition table.
Step 11 Enter cisco for the current partition table name.
Step 12 Enter the quit command and press Enter.
Step 13 Enter the save command and press Enter.
The new disk partition definitions are saved to the default file ./format.dat.
Step 14 Enter the quit command and press Enter.
Step 15 Enter the format -x ./format.dat command and press Enter.
Step 16 Enter 0 to select the newly inserted disk.
Step 17 Enter the partition command and press Enter.
Step 18 Enter the select command and press Enter.
Step 19 Enter 0 to specify the table number.
Step 20 Enter the print command and press Enter.
A list of the current partition table is listed.
Step 21 Enter the label command and press Enter to label the disk.
Step 22 Enter y to confirm the labeling.
Step 23 Enter quit and press Enter to quit the partition operation.
Step 24 Enter quit and press Enter to quit the format operation.