Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Tracing
The following paragraphs present examples of possible command variations:
• Use the following command to trace the call with the calling number 7300 and the called number
7000 at the sigpath ss7svc6:
sta-sc-trc:ss7svc6,anumber="7300",bnumber="7000",confirm
• Use the following command to trace the call with the calling number 7300 at the sigpath ss7svc6.
Stop the call trace when the required call trace is collected:
sta-sc-trc:ss7svc6,anumber="7300",autostop,confirm
• Use the following command to trace the call at the sigpath ss7svc6 with CIC range from 22 to 30.
Stop the call trace when the MCL reaches MCL2:
sta-sc-trc:ss7svc6,span=65535,tc=22,rng=8,mcl=2,confirm
• Use the following command to trace the call with the internal cause value 44 at the sigpath ss7svc6:
sta-sc-trc:ss7svc6,causevalue=44,confirm
• Use the following command to trace the failed call for which the overlap flag is set and the called
number is incomplete at the sigpath ss7svc6:
sta-sc-trc:ss7svc6,bnumber="7000",incompleteoverlapnumber,confirm
mcl The machine congestion level. Valid values are integers from
0 to 3. Default value is 1.
Where:
0—Do not stop the call trace when MCL occurs.
1—Stop the call trace when the MCL reaches MCL1.
2—Stop the call trace when the MCL reaches MCL2.
3—Stop the call trace when the MCL reaches MCL3.
Stop
condition
Optional parameters. If more
than one stop condition
parameter is present, the
system stops the call trace
when any one of these stop
conditions is met.
autostop Indicator to stop the call trace when one trace (for example,
all input trace criteria are matched) is collected. This
parameter is unavailable in the presence of the parameter
“duration” or in the absence of all the other parameters.
prd Duration, in seconds, for which call trace information is
collected. At the expiration of this period, the system
discontinues PDU collection on the signaling path and closes
the log file. In the absence of this parameter, the default
period is set to 1800 seconds (30 minutes) after which the
system stops the trace automatically.
log See Starting A Call Trace, page 6-156.Other
parameters
Optional parameter log.
The parameter confirm is
mandatory.
confirm See Starting A Call Trace, page 6-156.
Table 6-3 Parameter List of the MML Command sta-sc-trc (continued)
Parameter
Name Description
Parameter
Category Parameter Combinations