Troubleshooting guide

6-148
Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Resolving Bearer Channel Connection Problems
Auditing an MGCP Media Gateway
You can audit an MGCP media gateway from the Cisco PGW 2200 Softswitch. The following sections
describe the procedure to audit an MGCP media gateway:
• Starting an MGCP Media Gateway Audit, page 6-148
• Retrieving an MGCP Media Gateway Audit, page 6-148
Starting an MGCP Media Gateway Audit
You can run an audit on a single MGCP media gateway, or on all the provisioned MGCP media gateways.
The Cisco PGW 2200 Softswitch does not prompt you to indicate when the audit is complete. Please
wait a few moments before retrieving the audit results as described in the “Retrieving an MGCP Media
Gateway Audit” section on page 6-148.
To run an audit on a single MGCP media gateway, log on to the active Cisco PGW 2200 Softswitch, start
an MML session, and enter the
sta-aud-gw: MGCP_sig_srv command.
Where:
MGCP_sig_srv—MML name of the MGCP signaling service that is associated with the MGCP media
gateway.
For example, to start an audit on an MGCP media gateway that is associated with an MGCP signaling
service called T-1-16, enter the
sta-aud-gw:T-1-16 command:
To run an audit on all the MGCP media gateways, log on to the active Cisco PGW 2200 Softswitch, start
an MML session, and enter the
sta-aud-gw:all command.
Retrieving an MGCP Media Gateway Audit
You can retrieve an audit for a single MGCP media gateway, or for audits on all the MGCP media
gateways. To retrieve an audit for a single MGCP media gateway, log on to the active Cisco PGW 2200
Softswitch, start an MML session, and enter the
rtrv-aud-gw: MGCP_sig_srv command.
Where:
MGCP_sig_srv—MML name of the MGCP signaling service that is associated with the MGCP media
gateway.
For example, to retrieve an audit on an MGCP media gateway that is associated with an MGCP signaling
service called T-1-16, enter the
rtrv-aud-gw:T-1-16 command.
The system returns a response like the following:
Media Gateway Controller - MGC-01 2000-01-12 15:19:51
M COMPLD
"SP1-MGCP1:Audit gw received at 2000-01-12 15:19:51
Audit GW PASSED
pass pn
pass pt - not alarmed
pass sl - not alarmed
pass nl
pass bp
pass cp
pass rp
pass nb
pass uc
pass ic
pass us