Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Resolving Bearer Channel Connection Problems
Step 9 Identify the trunk group that is associated with the affected DPC using the
prov-rtrv:trnkgrp:svc=” sig_serv ” command:
Where:
sig_serv—MML name of the SS7 signaling service that was identified in Step 4.
The system returns a message like the following:
MGC-01 - Media Gateway Controller 2000-09-26 15:55:17
M RTRV
"session=active:trnkgrp"
/*
NAME CLLI SVCTYPESELSEQQABLE
---- --- --- -----------------
1003DMS100CLLIss7dmsTDM_ISUPASCN
The response lists the trunk group that is associated with the affected SS7 signaling service. The MML
name of the trunk group is displayed in the NAME column. In the example, ss7dms is the name of the
SS7 signaling service that is associated with the trunk. The trunk group names are in the first column,
so the name of the associated trunk group in the example is 1003.
Step 10 Identify the MML names of the mismatched settings for the affected trunk group that was found in Step 9
by using the
prov-rtrv:trnkgrpprop:name=" trnk_grp " command:
Where:
trnk_grp—MML name of the affected trunk group.
The system returns a message like the following:
mgc-01 - Media Gateway Controller 2000-09-26 15:57:29
M RTRV
"session=active:trnkgrpprop"
/*
CarrierIdentity = 0333
CLLI = GR31764KB5
CompressionType = 1
CotPercentage = 1
CustGrpId = V123
EchoCanRequired = 0
ExtCOT = Loop
GLARE = 2
Npa = 919
RingNoAnswer = 100000
SatelliteInd = 0
ScreenFailAction = 0
*/
Step 11 Modify the appropriate trunk group settings by using the
prov-ed:trnkgrp:name=” trnk_grp ”, param_name =” param_value ”, param_name =” param_value ”,...
command:
Where:
• trnk_grp—MML name for the affected trunk group.
• param_name—MML name for a mismatched setting.
• param_value—Correct value for a mismatched setting.
Note The values for the COT or seizing properties that are entered here should match the values that
were set in Step 7.