Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 1 Cisco PGW 2200 Softswitch Platform Overview
Cisco PGW 2200 Softswitch Software Directory Structure
Table 1-2 utilizes the variable $BASEDIR to indicate the directory into which the Cisco PGW 2200
Softswitch software is installed.
Table 1-2 Cisco PGW 2200 Softswitch Software Directory Structure
Directory Description
$BASEDIR/bin Cisco PGW 2200 Softswitch executable programs that cannot be
customized.
$BASEDIR/data MDL source files. Generally, MDL source files are not provided;
but, if you purchase them, they will appear here.
$BASEDIR/dialPlan Active Cisco PGW 2200 Softswitch dial plan area. This directory
contains all the active dial plans on the Cisco PGW 2200
Softswitch.
$BASEDIR/etc Network element configuration files. This directory includes all
provisionable configuration files that are required for proper
operation of the Cisco PGW 2200 Softswitch.
$BASEDIR/etc/CONFIG_LIB Cisco PGW 2200 Softswitch configuration file library. This is a
simple version control system for configuration file changes.
$BASEDIR/etc/cust_specific/
toolkit
Saved data from the Cisco PGW 2200 Softswitch toolkit
applications is stored in this directory.
$BASEDIR/lib Shared object files. These libraries are loaded at runtime by the
executables. The three types of libraries are: (1) system and
program shared objects, (2) MDL interpreted objects, and (3) MDL
shared objects.
$BASEDIR/license Cisco PGW 2200 Softswitch license file area. This directory
contains the license files that the Cisco PGW 2200 Softswitch
requires.
$BASEDIR/local Cisco PGW 2200 Softswitch executable programs that can be
modified by the customer for a site-specific reason. See the
procedures for how to customize files. Generally, the factory
default values are sufficient.
$BASEDIR/patch Intermediate patch file area. This directory contains the
intermediate files during the patch installation.
$BASEDIR/snmp SNMP agents and configuration area. This directory contains
SNMP configuration files and SNMP agents, which communicate
with SNMP clients on other managing software.
$BASEDIR/var Subsystem communication and persistent storage area. This
directory contains files and devices that provide communications
between the various subsystems in the Cisco PGW 2200
Softswitch. It also contains files that provide persistent storage of
data for the Cisco PGW 2200 Softswitch.
$BASEDIR/var/log System logging area. This directory contains the platform logs,
MML command logs, and disk monitor logs. See the
“Understanding Logging Files” section on page A-1 for more
information.