Troubleshooting guide
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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Resolving SS7 Network Related Problems
Setting the Service State of an IP Route
To change the service state of an IP route, log in to the active Cisco PGW 2200 Softswitch, start an MML
session, and enter the set-iproute:iproute_name:serv_state[,confirm] command.
Where:
• iproute_name—MML name of the IP route you want to modify.
• serv_state—Service state that you want to set. Valid values for IP links are IS, OOS, and FOOS.
• confirm—Required parameter when you are setting the service state to OOS or FOOS.
Note You cannot use this command on the standby Cisco PGW 2200 Softswitch.
You can set an IP route in any of the following combinations of primary and secondary service states to
OOS or FOOS:
• IS
• OOS, CONF
• OOS, OFF_DUTY
• OOS, STDBY
To set an IP route to IS, the IP route must have a primary service state of OOS and secondary service
state of COOS.
For example, to set the service state of an IP route called iprte1 to OOS, enter the
set-iproute:iprte1:OOS,confirm command.
Note Verify that the selected IP route is in the proper service state by performing the procedure in the
“Retrieving the Service State for IP Routes” section on page 3-46.
Setting the Service State of a D-channel
To change the service state of a D-channel, login to the active Cisco PGW 2200 Softswitch, start an
MML session, and enter the set-dchan:dchan_name:serv_state command.
Where:
• dchan_name—MML name of the D-channel you want to modify.
• serv_state—Service state to set. Valid values for D-channels are IS and OOS.
For example, to set the service state of the D-channel, dchan-1, to IS, enter the set-dchan:dchan-1:IS
command.
Verify that the selected D-channel is in the proper service state by performing the procedure in the
“Retrieving the Service State of D-Channels” section on page 3-47.
Note To modify the service state of the backhaul link for the Cisco ITP-L, set the state of all link types that
are associated with that Cisco ITP-L. The possible link types are S77 links (c7lnk), D-channels (dchan),
and IP links (iplnk).