Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 6 Troubleshooting the Cisco PGW 2200 Softswitch Platform
Troubleshooting Using Cisco PGW 2200 Softswitch Alarms
Step 5 Verify that the BDigitCCPrefix property for the associated trunk group is set to 0 (disabled) by issuing
the prov-rtrv MML command that is shown in the following example:
prov-rtrv:trnkgrpprop:name=”trnkgrp1”
If the BDigitCCPrefix property in the associated trunk group is not set to 0, enter the prov-ed MML
command to modify the value of the property as shown in the following example:
prov-ed:trnkgrp:name=”trnkgrp1”, BDigitCCPrefix=0
Otherwise, proceed to Step 6.
Step 6 Verify that the BDigitCCrm property for the associated trunk group is set to NULL (disabled). Enter the
prov-rtrv MML command that is shown in the following example:
prov-rtrv:trnkgrpprop:name=”trnkgrp1”
If the BDigitCCrm property in the associated trunk group is not set to NULL, enter the prov-ed MML
command to modify the value of the property as shown in the following example:
prov-ed:trnkgrp:name=”trnkgrp1”, BDigitCCrm=null
Otherwise, proceed to Step 7.
Step 7 Verify that the associated B-number analysis configuration does not allow for country code digit
removal. Enter the numan-rtrv MML command that is shown in the following example:
numan-rtrv:digmodstring:custgrpid=”T002”
If the associated B-number analysis configuration allows country code digit removal, enter the
numan-dlt MML command to remove the digit string as shown in the following example:
numan-dlt:digmodstring:custgrpid=”T002”, name=”ccspain”
Otherwise, proceed to Step 13.
Step 8 Select a step that is based on the country code prefix information that is found in the log identified in
Step 2.
If the log indicates that the country code prefix could not be applied, proceed to Step 9.
If the log indicates that the country code prefix could not be removed, proceed to Step 11.
Step 9 Verify whether the result set associated with the affected B-number has a result type of CC_DIG
configured by issuing the numan-rtrv MML command.
If the result set does not have a result type of CC_DIG configured, enter the numan-ed MML command
to add the CC_DIG result set as shown in the following example:
numan-ed:resulttable:custgrpid=”T002”, name=”result46”, resulttype=”CC_DIG”, dw1=ccspain,
setname=”setname1”
Otherwise, proceed to Step 10.
Step 10 Verify that the BDigitCCPrefix property for the associated trunk group is set to 1 (enabled). Enter the
prov-rtrv MML command that is shown in the following example:
prov-rtrv:trnkgrpprop:name=”trnkgrp1”
If the BDigitCCPrefix property in the associated trunk group is not set to 1, enter the prov-ed MML
command to modify the value of the property as shown in the following example:
prov-ed:trnkgrp:name=”trnkgrp1”, BDigitCCPrefix=1
Otherwise, proceed to Step 13.