Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
(13) B Number:'7075511234'
( 1)ending Call Information Reception...
( 1)entering Profile Analysis (NOA).
(13) Tracing call number:'7075511234' (Called party number)
( 7) Trace for customer:'jst1'
( 5) TreeBase:'10'
( 2) tracing Dial plan, entering NOA table with...
( 1) 1 parameter(s):
( 4) NOA table index = 4.
( 2) reading NOA table...
( 1) 1 error/warning code read:
*Internal Error:Table could not be read
( 1)ending Profile Analysis (NOA)...
( 1)end of trace reached
********************************************
* DONE full call translation verification *
* with 0 bytes left untranslated *
********************************************
Analysing .dat files:
used default Route Prefernce
used default Terminating Max Digits
used default Terminating Min Digits
used default Originating Min Digits
used default Originating Max Digits
the Originating Start Index property for tg-7001 was not found in /opt/CiscoMGC/
etc/properties.dat
Customer Group ID's do not match up in the sigPath and Properties files
used default Carrier Screening property
used default AOCEnabled field
used the default field for default directory number
used the default Database Access Error flag
Analysis complete, writing message...
Message completed, running simulator...
>OK
The content of the field identifies the elements of your dial plan that you need to modify, if necessary.
Step 9 Click Execute to perform a dial plan translation verification. The viewer displays results in the field at
the bottom of the window.
Step 10 To verify additional dial plan translations, repeat Step 2 to Step 9. The newly requested data is inserted
after the old data. Scroll through the field to view the data you added. If you no longer require the
previously requested data, you can clear the display field by clicking Clear before you click Execute.
Step 11 To save the displayed data, click SaveinFile. The viewer saves the contents of the field to a file specified
in the XECfgParms.dat file.
Viewing Dial Plan Translation Configuration Data
Complete the following steps to view the dial plan translation configuration data:
Step 1 To open the translation verification viewer, click Translation Verification on the Cisco MGC Toolbar.
A popup window displays. The popup window warns that running this tool can affect system
performance and asks if you want to launch the tool. Click Yes. The Translation Verification Viewer
window loads and displays the DialPlan Translation tab window by default (Figure 3-11).
Step 2 Click the Config tab to display the Config tab window (Figure 3-12). The fields in this window reveal
the directory paths to the files used by this viewer. You cannot modify the values in these fields.