Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Using the Trace Viewer
You can use the trace viewer as part of performing a call trace. Click Trace Viewer in the Cisco MGC
toolbar to open the Traces Files window. The Trace Files window lists the call trace files that you can
choose (Figure 3-9). When you select a file, click View to open the Trace Viewer window (Figure 3-10).
In the Trace Viewer window, you can select various call trace activities. For more information about call
traces, see the “Performing a Call Trace” section on page 6-156.
Figure 3-9 Trace Viewer Window
Figure 3-10 Trace Viewer Window
Using the Translation Verification Viewer
The translation verification viewer enables you to interface with the translation verification tool. The
translation verification tool provides a way to understand how the Cisco PGW 2200 Softswitch processes
calls based on the configured dial plan. This tool creates a simulation of the processing of a call. Use
this tool on a system that is configured for call control.