Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Step 5 Enter a search qualifier and a related string for each field value that you select. Choose a search qualifier
for the search string from the drop-down list box that is located to the right of the field value you select.
The following list presents the search qualifiers:
• Equal to—The selected field in the CDB is equal to the value defined in the search string.
• Has—Any substring of the selected field in the CDB has the value that is defined in the search string.
• Begins with—The selected field in the CDB begins with the value defined in the search string.
• Ends with—The selected field in the CDB ends with the value defined in the search string.
Enter a search string in the field to the right of the search qualifier you chose.
Repeat this step for all field values that you select for your search.
Step 6 Choose a query operator (AND or OR) for your search. You can search for CDBs that have all of the
field values you select (AND), or you can search for CDBs that have any of the field values you select
(OR). The default value is AND. Click the appropriate check box to specify your query operator.
Step 7 Click Execute to search the files within the selected period. A popup window displays while the contents
load. The contents display as multicolored text in the field at the bottom of the window.
Step 8 To perform additional searches, repeat Step 2 to Step 7. The color of the text from the old search changes
from multicolored to black. The viewer inserts the newly requested search data as multicolored text after
the old data. Scroll through the field to view the data you added. If you no longer require the previously
requested data, clear the display field by clicking Clear before you click Execute. You can reset the
search criteria by clicking Reset.
Step 9 To save the displayed data, click Save. The viewer saves the contents of the field to the file you specified
in the Config tab window.
If you perform another search and save that content, the viewer adds the contents of the field to the same
file, after the previously saved data. If you do not want to add the data to the previous data, you must
change the name of the file before you save again. To change the name of a file, see the procedures in
the “Using the File Options Viewer” section on page 3-140.
Using the Config-Lib Viewer
You can use the Config-Lib viewer (Figure 3-6) to manage the contents of the configuration library. The
configuration library stores the various system configurations that you created while you provisioned the
Cisco PGW 2200 Softswitch.
Click CONFIG-LIB on the Cisco MGC toolbar to open an xterm window and execute the config-lib
script. To quit the Config-Lib viewer, enter q at the prompt.
The Config-Lib Viewer enables you to perform the following functions:
• List Configuration Versions in Library—Returns a list of the configuration versions that are stored
in the library and identifies the configuration that is currently being used (referred to as the
production version). To activate this function, enter 1 at the prompt.
• Save Production to a new Library Version—Saves your current configuration settings to a new
version file. When you select this function, the Cisco PGW 2200 Softswitch software must not be
running, or an error message is displayed. For more information on stopping the Cisco PGW 2200
Softswitch software, see the “Shutting Down the Cisco PGW 2200 Softswitch Software Manually”
section on page 2-4. To activate this function, enter 2 at the prompt and then enter the name for the
new library version.