Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Figure 3-5 Query Tab Window
The current date and time are the default values for both the start and stop values for the time period;
however, using these default values results in a null search (no records).
If you select the Use Current Time as Stop Time check box, you disable the Stop Date/Time drop-down
lists and enable a search until the current date and time.
Step 3 To view your selected CDR files in their entirety, proceed to Step 7.
To search through your selected CDR files for particular types of CDRs, proceed to Step 4.
Step 4 You can search through your selected CDR files according to the following seven field values:
• Calling Party Number
• Dialed Party Number
• Originating Trunk Group Number
• Terminating Trunk Group Number
• Originating Trunk Number
• Terminating Trunk Number
• Call Reference ID
To select a field value, click the check box next to the name. You can select as many field values as you
require.