Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
"dpc1:CAT=\"ISUP: RCV CPG TOT\",INT=300,VAL=0"
"dpc1:CAT=\"ISUP: RCV CPG TOT\",INT=1800,VAL=0"
"dpc1:CAT=\"ISUP: XMIT INR TOT\",INT=300,VAL=0"
"dpc1:CAT=\"ISUP: XMIT INR TOT\",INT=1800,VAL=0"
"dpc1:CAT=\"ISUP: RCV CRA TOT\",INT=300,VAL=0"
"dpc1:CAT=\"ISUP: RCV CRA TOT\",INT=1800,VAL=0"
Retrieving Measurement Thresholds
Each measurement has a profile that contains information concerning the time intervals, or thresholds,
for reporting measurements. A profile can have unique thresholds that are set for 15-minute, 60-minute,
and 24-hour intervals. Thus, each measurement can have up to three thresholds in its profile.
To retrieve the thresholds for a particular measurement, enter the rtrv-thres::“meas_cat” command:
Where:
meas_cat is the desired measurement category.
For example, to display the threshold settings for the measurement category, SIP: RETX MSG TOT,
enter the rtrv-thres::“SIP: RETX MSG TOT” command:
Text like the following is displayed:
MGC-01 - Media Gateway Controller 2008-10-24 01:40:57.770 EDT
M RTRV
"SIP: RETX MSG TOT"
":INT=1800,"
":type=upper,clrthres=100,almthres=125,alarmcat=\"SIP: RE-XMIT MSG TOT\""
;
The INT field lists the thresholds for the 15-minute (900 seconds), 60-minute (3600 seconds) and
24-hour (86,400 seconds) intervals. The type field identifies the threshold type, in this case, upper. The
type field has two possible values, upper or down. Upper indicates that the alarm is generated when the
measurement value rises above the alarm threshold value. The alarm is cleared when the measurement
value falls below the clear threshold value. Down indicates that the alarm is generated when the
measurement value falls below the alarm threshold. The alarm is cleared when the measurement value
rises above this value.
The response also shows the clear threshold value (clrthres), the alarm threshold value (almthres), and
the alarm category that is associated with the measurement (alarmcat).
Modifying Measurement Thresholds
You can modify the thresholds for the system measurements. To modify the thresholds, enter the
following MML command at the active Cisco PGW 2200 Softswitch:
set-thres::cat=” meas_cat ”,interval= seconds ,THRES= value
Where:
• meas_cat—Measurement category to modify.
• seconds—Number of seconds in the interval. The valid values are 900 for the 15-minute, 3600 for
the 60-minute, and 86400 for the 24-hour interval.
• value—Desired threshold value.
To set the threshold to a value of 125 in the 30-minute (1800 seconds) interval for the
SIP: RETX MSG TOT measurement category, enter the following command: