Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Clearing Measurements
The measurement category and component identification number uniquely defines each measurement
(or counter). Retrieve individual measurements using the following MML command from the active
Cisco PGW 2200 Softswitch:
clr-ctr:comp:"meas_cat"
Where:
• comp—MML name of the component. For a complete list of components, see the Cisco PGW 2200
Softswitch Release 9 MML Command Reference. You can retrieve a list of selected provisioned
components by entering the prov-rtrv:all MML command.
• meas_cat—Desired measurement category. You can find a complete list of measurement categories
in Appendix D, “Cisco PGW 2200 Softswitch Measurements.”
For example, to clear the ISUP IAM transmission measurement totals for a component called dpc1, enter
the clr-ctr:dpc1: “ISUP: XMIT IAM TOT” command.
Retrieving Link or Linkset Measurements
Use the rtrv-lnk-ctr MML command to retrieve the system measurements for a single link, all the links
in a linkset, or all links. For a complete list of system measurements, see Appendix D, “Cisco PGW 2200
Softswitch Measurements.”
To retrieve a list of system measurements for a single link, log in to the active Cisco PGW 2200
Softswitch, start an MML session, and enter the rtrv-lnk-ctr:link command.
Where:
link is the MML name of the SS7 link.
For example, to view the measurements for a link that is called ls1link1, enter the rtrv-lnk-ctr:ls1link1
command.
The system returns a response like the following:
MGC-03 - Media Gateway Controller 2000-08-22 16:32:23
M RTRV
"ls1link1:CAT=\"SC: RCV FRM TOT\",INT=900,VAL=0"
"ls1link1:CAT=\"SC: RCV FRM TOT\",INT=3600,VAL=0"
"ls1link1:CAT=\"SC: RCV FRM TOT\",INT=86400,VAL=0"
"ls1link1:CAT=\"SC: XMIT FRM TOT\",INT=900,VAL=0"
"ls1link1:CAT=\"SC: XMIT FRM TOT\",INT=3600,VAL=0"
"ls1link1:CAT=\"SC: XMIT FRM TOT\",INT=86400,VAL=0"
"ls1link1:CAT=\"SC: RCV BAD TOT\",INT=900,VAL=0"
"ls1link1:CAT=\"SC: RCV BAD TOT\",INT=3600,VAL=0"
"ls1link1:CAT=\"SC: RCV BAD TOT\",INT=86400,VAL=0"
"ls1link1:CAT=\"C7LNK: MSU DROP-CONG\",INT=1800,VAL=0"
"ls1link1:CAT=\"C7LNK: DUR UNAVAIL\",INT=1800,VAL=0"
"ls1link1:CAT=\"SC: RCV BAD CRC\",INT=900,VAL=0"
"ls1link1:CAT=\"SC: RCV BAD CRC\",INT=3600,VAL=0"
"ls1link1:CAT=\"SC: RCV BAD CRC\",INT=86400,VAL=0"
"ls1link1:CAT=\"C7LNK: DUR IS\",INT=1800,VAL=0"
"ls1link1:CAT=\"C7LNK: RCV SIO TOT\",INT=1800,VAL=0"
"ls1link1:CAT=\"C7LNK: XMIT SIO TOT\",INT=1800,VAL=0"
"ls1link1:CAT=\"C7LNK: RCV SU ERR\",INT=1800,VAL=0"