Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
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Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
If the response to the command indicates that the system is using 90 percent or more of its disk capacity,
you must delete files from your disk drive, as described in the “Deleting Unnecessary Files to Increase
Available Disk Space” section on page 6-169.
Managing System Measurements
The following sections describe the operations to manage the Cisco PGW 2200 Softswitch system
measurements:
• Retrieving Measurements, page 3-105
• Clearing Measurements, page 3-106
• Retrieving Link or Linkset Measurements, page 3-106
• Retrieving SS7 Signaling Point Measurements, page 3-108
• Retrieving Measurement Thresholds, page 3-117
• Modifying Measurement Thresholds, page 3-117
Retrieving Measurements
View and search the measurements results that are stored in the measurements log file using the
measurement viewer that is included in the Cisco MGC viewer toolkit. For more information on viewing
and searching measurement log files, see the “Viewing and Searching System Measurement Files”
section on page 3-131. For more information on log files, see Appendix A, “Configuring Cisco PGW
2200 Softswitch Log Files.”.
The measurement category and component identification number uniquely defines each measurement
(or counter). You can retrieve individual measurements using the following MML command from the
active Cisco PGW 2200 Softswitch:
rtrv-ctr:comp:"meas_cat"
Where:
• comp—MML name of the component. A complete list of components can be found in the Cisco
PGW 2200 Softswitch Release 9 MML Command Reference. You can retrieve a list of provisioned
components by entering the prov-rtrv:all MML command.
• meas_cat—Desired measurement category. You can find a complete list of measurement categories
in Appendix D, “Cisco PGW 2200 Softswitch Measurements.”
For example, to view the ISUP IAM transmission measurement totals for a component called dpc1, enter
the rtrv-ctr:dpc1:“ISUP: XMIT IAM TOT” command:
The system returns a message like the following:
MGC-01 - Media Gateway Controller 2000-07-11 10:15:50
M RTRV
"dpc1:CAT=\”ISUP: XMIT IAM TOT\”,INT=300,VAL=353"
"dpc1:CAT=\”ISUP: XMIT IAM TOT\”,INT=1800,VAL=2501"