Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Deleting an ACC Response Category on a System Configured for Signaling
To delete an ACCRC on your system when it is configured for signaling, perform the following steps:
Note You can also use the Cisco VSPT to delete an ACCRC. For more information on using the Cisco VSPT,
see Cisco Voice Services Provisioning Tool Users Guide.
Step 1 Start a provisioning session, as described in the “Starting a Provisioning Session” section on page 3-64.
Step 2 Before you can delete an ACCRC, you must delete the associated SS7 signaling path. To delete the
signaling path, enter the prov-dlt:ss7path:name=“comp_name” command:
Where:
comp_name—MML name for the SS7 signaling path to delete.
Note If you do not know the MML name of the SS7 signaling path, use the
prov-rtrv:ss7path:”all” command to find the name.
For example, to delete an SS7 signaling path named access1, enter the
prov-dlt:ss7path:name=“access1” command:
Step 3 Enter the prov-dlt:accrespcat:name=“cat_name” command to delete an ACCRC:
Where:
cat_name—Name of the ACCRC to delete.
For example, to delete an ACCRC called cat1, enter the prov-dlt:accrespact:name= “cat1” command:
Step 4 Save and activate your provisioning changes as described in the “Saving and Activating your
Provisioning Changes” section on page 3-65.
Deleting an ACC Response Category on a System Configured for Call Control
To delete an ACCRC on a system when it is configured for call control, perform the following steps:
Note You can also use the Cisco VSPT to delete an ACCRC. For more information on using the Cisco VSPT,
see Cisco Voice Services Provisioning Tool Users Guide.
Step 1 Start a provisioning session, as described in the “Starting a Provisioning Session” section on page 3-64.
Step 2 Before you can delete an ACCRC, you must delete the associated trunk group. To delete the trunk group,
enter the prov-dlt:trnkgrp:name=“comp_name” command:
Where:
comp_name—MML name for the trunk group to delete.
Note If you do not know the MML name of the trunk group, use the prov-rtrv:trnkgrp:”all”
command to find the name.