Troubleshooting guide

Contents
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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
SC CONFIG FAIL 6-71
SC FAIL 6-71
SC M-OOS 6-72
SG Node Interface Fail 6-72
SG Pair Interface Fail 6-72
SIP: DNS CACHE NEARLY FULL 6-73
SIP: DNS SERVICE OOS 6-73
SIP: OOS 6-74
SIP Service Fail Over 6-74
Standby Warm Start 6-75
SS7 RTE KEY FAIL 6-76
SS7 SIG SRVC CONFIG FAIL 6-76
SS7 SIG SRVC UNAVAIL 6-77
SSN FAIL 6-78
SUAKEY Ack Pending 6-78
SUPPORT FAILED 6-79
SwitchoverFail 6-80
Tariff Table Access Failure 6-80
Tariff Table Load Failure 6-80
TLC: Leg2chanSeizedUnpackError 6-80
TLC: Leg2chanModifiedUnpackError 6-81
TLC: Leg2chanDeletedUnpackError 6-81
TLC: Leg2notifyUnpackError 6-82
TLC: Leg2deleteChanUnpackError 6-82
TLC: Leg2notifyRequestAckUnpackError 6-82
TLC: Leg2chanOpFailed 6-83
UCM: CCodeModfailed 6-83
UCM: MGCPDIALAuthFail 6-86
Virtual_IP_Addr Mismatch 6-87
Wrong IP Path 6-88
XE Rsrc Fail 6-89
Troubleshooting with System Logs 6-89
Viewing System Logs 6-90
Understanding System Log Messages 6-91
Changing the Log Level for Processes 6-91
Creating a Diagnostics Log File 6-93
Collecting System Data for Cisco TAC 6-93
Resolving SS7 Network Related Problems 6-94
Signaling Channel Problems 6-95
SS7 Link is Out-of-Service 6-96