Troubleshooting guide

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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
Provisioning or configuring by using any other means can cause errors during the dynamic
reconfiguration process. Using these tools is required because the dynamic reconfiguration process relies
on the provisioning tools to validate the data values and, more importantly, to cross check the
dependencies of the objects. For example, the provisioning tool ensures that adding a signal transfer
point (STP) first requires the existence of the associated route.
Retrieving Provisioning Data
You can use the prov-rtrv MML command to retrieve information about your current provisioning
settings. The following sections describe how to use this command to retrieve provisioning data:
• Retrieving Data for an Individual Component, page 3-69
• Retrieving Data for Select Components, page 3-71
• Retrieving Data for All Components of a Particular Type, page 3-72
• Retrieving Data on the Current Provisioning Session, page 3-73
• Retrieving Data on Supported Signaling Protocols, page 3-73
Retrieving Data for an Individual Component
You can retrieve provisioning data on any individual component on your system. To retrieve provisioning
data, log in to the active Cisco PGW 2200 Softswitch, start an MML session, and enter the
prov-rtrv:component:name=MML_name command:
Where:
• component—MML component type that is associated with the desired component. You can
determine the MML names for select provisioned component types using the prov-rtrv:all MML
command.
• MML_name—MML name for the desired component. You can determine the MML names for select
components using the prov-rtrv:all MML command.
For example, to view the provisioning data for a point code that is called opc, enter the
prov-rtrv:opc:name=“opc” command:
The system returns a response like the following:
MGC-01 - Media Gateway Controller 2000-08-25 16:28:56
M RTRV
""session=active:ptcode"
/*
NAME = opc
DESC = Originating Point Code
NETADDR = 201.1.100
NETIND = 2
*/
The response to the command depends upon the component type that is associated with the desired
component.
For example, to view the properties for an SS7 signaling service that is called ss7svc1, you would enter
the prov-rtrv:sigsvcprop:name=“ss7svc1” command: