Troubleshooting guide
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Cisco PGW 2200 Softswitch Release 9.8 Operations, Maintenance, and Troubleshooting Guide
OL-0800-14
Chapter 3 Cisco PGW 2200 Softswitch Platform Operations
Regular Operations
When you enter this command with the optional command to provide detailed call data, the system
returns a response like the following:
MGC-01 - Media Gateway Controller 2002-05-13 10:02:08.833 PST
M RTRV
"sip-sigpath:CID=10177b4e1aed3d8679b40d824a72e2e9@172.22.119.82,"
"sip-sigpath:CALL=OUT,MATE_FAMILY=SIP,FROM=2025553230,TO=4080000284"
"sip-sigpath:CID=10177b4e1aed3d8679b40d824a72e2e9@172.22.119.82,"
"sip-sigpath:CALL=IN,MATE_FAMILY=SIP,FROM=2025553230,TO=4080000284"
"sip-sigpath:CID=1febf77f5ba699047c1251194a4cd23c@172.22.119.82,"
"sip-sigpath:CALL=OUT,MATE_FAMILY=SIP,FROM=2025555589,TO=4080000439""sip-sigpath:CID=1f
ebf77f5ba699047c1251194a4cd23c@172.22.119.82,"
"sip-sigpath:CALL=IN,MATE_FAMILY=IP,FROM=2025555589,TO=4080000439"
"sip-sigpath:CID=257df6bc34dcec346102c00233b68b34@172.22.119.82,"
"sip-sigpath:CALL=OUT,MATE_FAMILY=IP,FROM=2025559602,TO=4080000205"
From Release 9.6(1) to Release 9.7(3)
Starting in Release 9.6(1), use the rtrv-callinfo command to display the call IDs of all EISUP/SIP calls
on the system.
Note See “RTRV-CALLINFO—Display Call IDs of EISUP/SIP (Release 9.6(1))” in Chapter 2 of
Cisco PGW 2200 Softswitch Release 9 MML Command Reference at
http://www.cisco.com/en/US/docs/voice_ip_comm/pgw/9/command/reference/mmlref_1.html
To retrieve information about calls that use SIP for at least one end of the call, log in to the active Cisco
PGW 2200 Softswitch, and enter the rtrv-callinfo:target [:mateprottype][,calltime][,detail] command:
Where:
• target—Signaling service type can be one of the following:
–
all—Displays all calls that use SIP for at least one end of a call.
–
MML names for SIP or EISUP signaling service.
• mateprottype—Signaling service type can be one of the following:
–
all—Displays all calls that use SIP or EISUP on both ends of a call.
–
sip—Displays calls that use SIP on both ends of a call (a SIP-to-SIP call) or calls use EISUP
for EISUP-SIP calls.
–
eisup—Displays calls that use SIP on both ends of a call (a SIP-to-SIP call) or calls use EISUP
for EISUP-EISUP calls.
–
tdm—Displays calls that use SIP on both ends of a call (a SIP-to-SIP call) or calls that use SS7,
ISDN, or other protocols of this type on the other end of a call (one end of the call is always
SIP).
–
ip—Displays calls that use SIP on both ends of a call (a SIP-to-SIP call) or calls that use EISUP
or H.323 on the other end of a call (one end of the call is always SIP).
• calltime—Optional parameter to limit the content of the response to calls that have durations over
the specified period, in minutes. For example if you entered the parameter as timerperiod=120, the
response to this command would be limited to calls of the specified type that are over 120 minutes
in duration.
• detail—Optional parameter to provide the calling (from) and the called (to) number for the specified
type of calls.