Specifications

8-6

Cisco MGX 8260 Command Line Interface Guide

Release 1.2, Part Number 78-10987-01 Rev. B0, January, 2002

Chapter 8 Troubleshooting

Clearing Alarms

The MGX 8260 Media Gateway has the following alarm categories:

• Shelf

• Card

• DS1, E1, and DS3

• Fast Ethernet

• OC-3

• Environmental

If you know the alarm source, proceed to the corresponding section of this chapter. Otherwise, start at

the shelf level and work toward the cause.

Clearing Chassis Alarms

Chassis alarms report the state of chassis environmental sensors, fan speed, card state, and 48 supply

status.

To view chassis alarms, follow these steps:

Step 1 Enter the lsalms command.

The system displays a summary of environmental, card, and software alarms.

Step 2 Use the information to identify the most severe alarm.

Step 3 Clear the most severe alarm.

Step 4 If the system alarm identifies a card, follow instructions in “Clearing Card Alarms”.

Clearing Card Alarms

Card alarms pertain to functions that affect general card operation. To view card alarms, enter the lscd

command, specifying the card number.

The system displays information about the card, including alarm and failure details. Using the

integrated alarm field described in the following table, find the description that matches your problem,

and follow the instructions:

Displayed Information Description

Integrated line alarm One of the lines raised an alarm. Follow the instructions in section of this

chapter that describes the type of line.

Line performance alarm One of the lines raised a performance alarm. Follow the instructions in

section of this chapter that describes the type of line.

Integrated port alarm One of the ports raised an alarm. Check the port configuration and make

necessary changes.