User manual

4
Covad Confidential
Attention:
There is a updated process for installing new phones at a new customer site
Covad is currently utilizing Cisco MGCP 7.7 firmware for 7940 and 7960 customer phones. Brand new
Cisco phones will need a two step upgrade from factory default firmware P0030301MFG2 (3.1) to MGCP
7.7 firmware. Phones will first need to connect to a provisional TFTP for an intermediate upgrade, then
connect to the primary TFTP that is assigned by the Voice Serving Office (VSO).
Here is an overview of the steps for performing firmware upgrades on all new Cisco phones at a new site:
Initially configure ‘Option 66’ on the router to be 72.245.184.79.This is the provisional TFTP server.
When phones connect to this server they will upgrade to firmware 6.4. You do not need to bind phones at
this time.
After phones have rebooted, change ‘Option 66’ on the router to one of the following:
Reboot phones. They will upgrade to firmware 7.7. The upgrade process may take up to 15 minutes per
phone. After this upgrade the phones are ready to bind extensions.
Note: To add new phones to existing sites please use the Managed - Existing Site section of
this guide
Upgrading Cisco Phones - DHCP
VSO DC (McLean) Sunnyvale 2 Sunnyvale 1 San Jose
TFTP IP 72.245.184.75 68.165.105.181 64.2.21.251 64.2.21.45