User manual

20
Covad Confidential
*** Notes for Remote Teleworker Installations ***
- Only 1 VoIP device is supported for remote teleworkers utilizing NAT.
- Multiple phones at a single unmanaged (non-Covad circuit) site can be configured when each
phone is assigned a public static IP address.
- Remote Station with Dashboard can only be configured with new Cisco 7940 or 7960 phones that
have not been previously configured on any VoIP-based service, including customer premise
equipment or service provider solutions.
Covad does not support phones obtained from unauthorized resellers, including online auction sites.
The Covad support organization will not be able to assist you with your service
configuration unless you are using a new telephone.
Please contact your authorized Cisco Reseller in order to obtain a new telephone.
Covad does not support any NAT device
Although Covad provides configuration guidance for NAT devices such as Linksys and
Netgear routers, Covad Support will not be able to troubleshoot these units.
You can determine a Cisco 7940G or 7960G phone is new with the following steps:
- Press the Settings button
- Using the arrow key, scroll down to Status
- Press the Select soft key
- Scroll down to Firmware Versions
- Press the Select soft key
- On a new phone, the Application load ID will begin with the value “P00305002”
Remote Teleworker