User manual

14
Covad Confidential
Attention:
There is a updated process for installing new phones at a new customer site
Covad is currently utilizing Cisco MGCP 7.7 firmware for 7940 and 7960 customer phones. Brand new
Cisco phones will need a two step upgrade from factory default firmware P0030301MFG2 (3.1) to MGCP
7.7 firmware. Phones will first need to connect to a provisional TFTP for an intermediate upgrade, then
connect to the primary TFTP that is assigned by the Voice Serving Office (VSO).
Here is an overview of the steps for performing firmware upgrades on all new Cisco phones at a new site:
Initially configure the TFTP Server option on each phone to be 72.245.184.79.This is the provisional
TFTP server. When phones connect to this server they will upgrade to firmware 6.4. You do not need to
bind phones at this time.
After phones have rebooted, change the TFTP Server option on each phone to one of the following:
Reboot phones. They will upgrade to firmware 7.7. The upgrade process may take up to 15 minutes
per phone. After this upgrade the phones are ready to bind extensions.
Upgrading Cisco Phones – Static IP
VSO DC SV2 SV1 SJ
TFTP IP 72.245.184.75 68.165.105.181 64.2.21.251 64.2.21.45