Installation Guide for the Cisco MGC Node Manager 2.5(2) September, 2004 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
C O N T E N T S CHAPTER 1 Installation Overview and Planning 1-1 Installation Overview 1-1 Who Should Install Cisco MGC Node Manager? 1-1 Determine Your Hardware Requirements 1-2 Supported Configurations 1-3 Hardware Requirements 1-4 Disk Drives and Database Storage 1-4 Installation Checklist CHAPTER 2 1-5 Installing Cisco MGC Node Manager 2-1 Performing a New Installation of the Cisco MGC Node Manager 2-1 Task 1: Gather Installation Software and Required Information 2-1 Installation Software 2
Contents Creating an XDMCP Connection 2-16 Creating a Workstation Connection 2-16 Fixing the Insufficient Colors Problem 2-17 Task 12.
C H A P T E R 1 Installation Overview and Planning This chapter provides the overview and planning information you need to carry out a successful installation of the Cisco Media Gateway Controller Node Manager Version 2.5(2) (Cisco MGC Node Manager). Specific procedures for installing the Cisco MGC Node Manager are provided in Chapter 2. Note In previous releases the Voice Services Provisioning Tool (VSPT) was packaged together and known as Cisco MGC Node Manager Provisioning Tool.
Chapter 1 Installation Overview and Planning Determine Your Hardware Requirements Determine Your Hardware Requirements The hardware you need and the way you install Cisco MGC Node Manager depend on the size of the network you are managing and the amount of data you collect. This section is designed to help you determine your hardware requirements and software configuration.
Chapter 1 Installation Overview and Planning Determine Your Hardware Requirements Figure 1-1 Standalone and Distributed Configurations Note The management server is sometimes called the Database server. The presentation server is sometimes called the client, GUI, or Application server. To avoid confusion, this document uses Management server and Presentation server consistently, and these terms describe the machines in a distributed configuration, not the software that resides on them.
Chapter 1 Installation Overview and Planning Determine Your Hardware Requirements • Cisco MGC Node Manager installed on a network management server and Cisco VSPT installed on a separate server. Other element managers may be installed on the network management server. Note Cisco MGC Node Manager should not be installed on a Cisco PGW 2200 host machine. Caution Hardware Requirements The Cisco MGC hardware requirements for various network sizes are described in Table 1-1.
Chapter 1 Installation Overview and Planning Installation Checklist Cisco Element Management Framework Installation and Administration Guide at: http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uides_list.html If you are using cooked file partitions, installing more than one drive for database storage does not yield any performance improvements because the databases cannot span multiple partitions.
Chapter 1 Installation Overview and Planning Installation Checklist Installation Guide for the Cisco MGC Node Manager 2.
C H A P T E R 2 Installing Cisco MGC Node Manager This chapter provides detailed instructions for these installation tasks: • Performing a New Installation of the Cisco MGC Node Manager, page 2-1 • Upgrading from Previous Cisco MGC Node Manager Versions, page 2-17 • Uninstalling the Cisco MGC Node Manager Software, page 2-20 • Uninstalling Cisco EMF, page 2-21 • Troubleshooting Common Installation Problems, page 2-21 Before you begin • Read the Installation Overview, page 1-1 • Determine Your
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager – Go to http://www.cisco.com/cgi-bin/tablebuild.pl/cemf-sp32-sp1 for the latest Cisco EMF 3.2 software (at least Service Pack 7) and the patch Release Note (an Acrobat PDF file such as CEMF3.2P7DepRelNote.pdf). For overall version 3.2 Release Notes, go to http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/prod_release_notes_list.html.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Information Where To Find It Value Superuser (su) password and privileges Your UNIX system administrator Host name and host ID of the machine On the machine, enter hostname at the where Cisco EMF will be installed (in a command prompt. The host name displays. distributed configuration, the Management server) At the command prompt, enter hostid. The host ID displays.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Table 2-1 Required Software Versions for Cisco MGC Node Devices External Software Version Where To Check for Upgrades Cisco MGC host software 7.4.12 and 9.x For upgrades to the PGW 2200: through Go to the Software Center Voice Software download page at 9.5(2) http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml. (You will be asked to log in.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Refer to the Cisco Element Management Framework Installation and Configuration Guide for a description of raw versus cooked partitions and for instructions for partitioning your hard drives. Task 4: Ensure That the Sun Solaris 8 Operating System Is Installed Cisco MGC Node Manager machines should have the Sun Solaris 8 operating system with CDE 1.3 installed.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Table 2-2 IP Networking and Remote User Access Files File Modification /etc/defaultrouter Add the host name and IP address of the default gateway router that provides network access between remote users, network devices, and the standalone system or the Management server. /etc/default/login Add a # symbol at the front of the line that says CONSOLE = /dev/console to comment out the line.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager About Client Workstation Software Client workstations must have Java 1.3 and Netscape 4.76 installed to use CiscoView as a client. (Other browsers may work but have not been verified.) Netscape 4.76 is installed with Cisco EMF. The correct version of Java 1.3 is packaged with CiscoView. When you launch the CiscoView server the first time, you will be prompted to download and install the Java 1.3.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Installing the Cisco EMF SSH Add-On Package To enable SSH support on Cisco MGC Node Manager, you install the CEMF strong cryptographic add-on package. Note We recommend installing SSH on Cisco MGC Node Manager and Cisco VSPT before installing it on the Cisco PGW, so that you can use the element managers to monitor the installation process on the PGW and other managed components.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Task 9: Install Cisco MGC Node Manager 2.5(2) and Verify the Installation Follow these instructions to install Cisco MGC Node Manager. If you are upgrading from Version 1.5 or 2.x, see the “Upgrading from Previous Cisco MGC Node Manager Versions” section on page 2-17. Identify any necessary patches by checking the location given in the “Installation Software” section on page 2-1.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager q) Quit Existing installations of any of the installation software are detected and are listed as “Already Installed”. Step 8 Enter 1 to install Cisco MGC Node Manager 2.5(2). The installation process begins. During installation, you are asked for various kinds of input, summarized here: • CiscoView Server IP address—Enter the IP address of the CiscoView server installed in Task 7.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Patch Build Build Name Version Level Num Type -----------------------------------CSCOcmnm 2.5(2) 00 071404 REL CSCOcmcv 2.4 CSCOemhp 2.4 00 CSCOcemfm 3.2 Patch: 170007-06 Patch: 190701-05 ------------------------------------ Installation Guide for the Cisco MGC Node Manager 2.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager CSCOcmnm Element Manager Versions Patch Build Build Name Version Level Num Type -----------------------------------hostEMm 2.5 00 071404 REL mgcEMm 2.5 00 071404 REL ------------------------------------ Note Specific information displayed from running this script varies according to the cmnm release and patch you are using.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Note When running xdsu, the following exception is generated and can be ignored: ERROR: exception occurred while examining Integration Utility configuration: com.cisco.nm.nmim.nmic.IntgUtilCheckConfig Changing the IP Address of the CiscoView Server If Needed When you install Cisco MGC Node Manager, you fill in the IP address of the CiscoView server.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Getting Started with Secure Communications on Cisco MGC Node Manager This section describes how to enable secure communications on network devices managed with Cisco MGC Node Manager. Before you begin: You must have installed the Cisco EMF strong cryptographic add-on package in Task 8 and you must know the security policy for the elements you are enabling.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Task 10. Install the CiscoView Security Module If you are using CiscoView, the CiscoView Security Module must be installed on the CiscoView server after CiscoView and Cisco MGC Node Manager have been installed. Step 1 Determine the IP address Cisco MGC Node Manager is using for the CiscoView server.
Chapter 2 Installing Cisco MGC Node Manager Performing a New Installation of the Cisco MGC Node Manager Creating an XDMCP Connection For Reflection software to display Cisco MGC Node Manager correctly, Reflection software must be run in XDMCP mode. For host name, use the name of the Presentation server (in a distributed configuration) or of the standalone system. Step 1 Start Reflection. Step 2 From the Connection menu, select New XDMCP Connection.
Chapter 2 Installing Cisco MGC Node Manager Upgrading from Previous Cisco MGC Node Manager Versions Fixing the Insufficient Colors Problem To fix the “… insufficient colors available for Cisco EMF Manager” problem, refer to the procedure in “Configuring Reflection X Version 7.20 to Support Cisco EMF Color Usage” in the Cisco EMF Installation and Configuration Guide at: http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uides_list.html Task 12.
Chapter 2 Installing Cisco MGC Node Manager Upgrading from Previous Cisco MGC Node Manager Versions Step 1 Check the “Installation Checklist” section on page 1-5 to identify any other tasks needed for the upgrade. Step 2 Have Cisco EMF and Cisco MGC Node Manager running. Change to the /bin directory and enter ./cemf query to check the current version. Step 3 If you are not already logged in as root, enter su - root to become the root user.
Chapter 2 Installing Cisco MGC Node Manager Upgrading from Previous Cisco MGC Node Manager Versions Backing Up Your Databases If you are upgrading from Cisco MGC Node Manager 1.5, you must back up your databases. If you are upgrading from Cisco MGC Node Manager 2.x, the upgrade process retains your databases, but it is nonetheless good practice to back up your databases before upgrading. For more details, see the Cisco EMF Installation and Configuration Guide.
Chapter 2 Installing Cisco MGC Node Manager Uninstalling the Cisco MGC Node Manager Software Uninstalling the Cisco MGC Node Manager Software Cisco EMF must be running to uninstall Cisco MGC Node Manager. Use the following procedure to uninstall the Cisco MGC Node Manager software: Step 1 If Cisco MGC Node Manager is open, close it. Do not stop Cisco EMF.
Chapter 2 Installing Cisco MGC Node Manager Uninstalling Cisco EMF Uninstalling Cisco EMF You must uninstall Cisco MGC Node Manager before uninstalling Cisco EMF. When Cisco EMF is deinstalled, all Cisco EMF processes are automatically stopped. If ObjectStore was installed as part of the Cisco EMF installation, it is removed during uninstallation. If ObjectStore was installed as a separate package before the Cisco EMF installation, ObjectStore still remains installed after Cisco EMF is deinstalled.
Chapter 2 Installing Cisco MGC Node Manager Troubleshooting Common Installation Problems Table 2-4 Troubleshooting Installation Problems Problem Suggested Steps You get the message, “Cannot connect to session” when you Make sure that Cisco EMF is running. try to start a Cisco MGC Node Manager session. • If Cisco EMF is not running, start it; then retry starting Cisco MGC Node Manager. • You get the message, “System IP address does not match databased address” when you try to start Cisco EMF.
Chapter 2 Installing Cisco MGC Node Manager Troubleshooting Common Installation Problems Table 2-4 Troubleshooting Installation Problems (continued) Problem Suggested Steps License challenges Verify that: Uninstallation problem • The license file has a .lic extension • The license file is present in the /opt/CSCOcemf/license directory. • The license has not expired. If it has, get a new license at http://cco.cisco.com/kobayashi/sw-center/sw-registratio n.shtml.
Chapter 2 Installing Cisco MGC Node Manager Troubleshooting Common Installation Problems Installation Guide for the Cisco MGC Node Manager 2.
I N D EX C G CEMF SSH add-in download getting started 2-2 CEMF SSH add-on installing with SSH on Cisco MGC Node Manager GMT 2-8 CEMF strong cryptographic download IP address of Cisco MNM server 2-17 2-2 changing hostname of Cisco MNM server H 2-22 2-22 hard drive checklist partitioning for installation 1-5 required 2-5 patches 2-7 1-2 I Cisco MNM problems starting CiscoView 2-4 hardware Cisco EMF license 2-13 2-22 identifying 2-12 CiscoView security module CiscoWorks 2000
Index LAN switch for network devices 2-6 2-3 license for Cisco EMF 2-5 S license challenges troubleshooting 2-23 security enhancements Locale installing on CEMF on Solaris 2-2 2-8 security module, CiscoView Server software 2-15 1-2 setting up M IP and remote user access information Management server 1-2 multiple disk drives 1-4 software client 1-2 required 2-1 required on managed network devices O server ObjectStore software operating system Solaris 2.
Index U update network elements for SSH 2-14 X XDMCP connection 2-16 X terminal software 2-2 Installation Guide for the Cisco MGC Node Manager 2.
Index Installation Guide for the Cisco MGC Node Manager 2.