Installation guide
17
Verify Port Connectivity
After you connect to the switch port, the port LED turns amber while the switch establishes a link.
This process takes about 30 seconds, and then the port LED turns green when the switch and the target
device have an established link. If the LED is off, the target device might not be turned on, there might
be a cable problem, or there might be a problem with the adapter installed in the target device. See the
“In Case of Difficulty” section on page 17 for information about online assistance.
6 In Case of Difficulty
If you experience difficulty, help is available here and on Cisco.com. This section includes initial setup
troubleshooting, how to reset the switch, how to access help online, and where to find more
information.
Troubleshooting Initial Configuration Setup
If you have problems running the initial configuration dialog:
To order spare or replacement DC connectors, use one of these sources:
• Digi-Key, part number 277-1013-ND, www.digikey.com
• Phoenix Contact, part number 1757035, www.phoenixcontact.com
• Did you verify that POST successfully ran
before running the initial configuration
dialog?
If not, make sure that only the System LED is
green before pressing the Break key or entering a
break character.
• Did you press the Break key while the switch
was still running POST?
Ifyes, wait until POST completes. Powercyclethe
switch. Wait until POST completes. Confirm that
the System LED is green. Enter Reload to reinstall
the flash.
• Did you wait 30 seconds after connecting the
switch and the PC before entering the IP
address in your browser?
If not, wait 30 seconds, re-enter 10.0.0.1 in the
browser, and press Enter.
• Did you lock yourself out and forget your
password?
See the “Recovering from a Lost or Forgotten
Password” section in the Troubleshooting
appendix of the software configuration guide if
you lock yourself out and forget your password.